SECURE THE PRESENT, SHAPE THE FUTURE - Transform Livesas a Prison Custody Officer Are you prepared to step into a role where each day presents new challenges, opportunities for personal development, and the chance to enact genuine change? If you're pursuing a career with meaning, we welcome you to apply for the position of Prison Custody Officer atHMP Northumberland. As a Prison Custody Officer, you'll stand at the forefront of ensuring safety and order within our facilities.This isn't merely a job; it's an opportunity to become an integral part of a team devoted to rehabilitation, security, and community welfare. Working as a Prison Custody Officer demands resilience, patience, and a strong sense of duty. It's not a role for the faint-hearted.You'll encounter individuals from diverse backgrounds, many of whom are facing significant challenges and grappling with the consequences of their actions. Your days will be filled with moments of tension, unpredictability, and occasional conflict. Talk to any of our PCOs, and they will tell you that the most crucial asset you can bring to this role isn't prior experience in this environment. It's the interpersonal skills to engage with and manage the individuals under your care. It's about assisting prisoners in envisioning a brighter future.At HMP Northumberland, our focus is on aiding prisoners in learning, advancing, and ideally departing with an improved outlook on their future, revitalised self-assurance, and a sense of community belonging. Through daily interactions, you'll establish rapport with prisoners and witness their progression. It's also about your appetite for learning and your aspirations for career advancement. Whether you hail from the Armed Forces, Social Care, Support Work, Teaching, Retail, or elsewhere, if you seek a career with transformative potential, explore opportunities with Sodexo. Join us in making a tangible difference in the lives of others while forging a path towards personal and professional fulfilment. Apply now to embark on this rewarding journey as a Prison Custody Officer. Please see attached job description for further information regarding the role requirements. The Ideal Candidate: Good listener, sensitive, and able to maintain professionalism. Reliable, punctual, and committed to setting high standards. Conducts themselves in a respectful and fair manor. High attention to detail and good observation tactics. Good interpersonal skills, including assertiveness and self-motivation. Capable of working independently or as part of a team, delivering high-quality work without constant supervision. Applicants for this position must possess excellent verbal and written English communication skills. What We Offer: Starting salary of £28,338.18 per annum with annual salary increases. Access to our on-site gym and subsidised gym membership Optional overtime (subject to availability) Full training and uniform Life assurance BUPA healthcare Pension schemes and much more Please see benefits guide attached which outlines all of Sodexo's excellent benefits Start Date of training course: 06 January 2025. Our comprehensive eight -week training and professional development programme will swiftly bring you up to speed and furnish you with the necessary tools to excel in your role.From shadowing seasoned colleagues to mastering conflict resolution techniques, you'll be fully equipped for the challenges ahead.You will also benefit from comprehensive guidance and support from a dedicated Learner Coach throughout your initial 12 months in this position. Please note that we are unable to offer sponsorship for this position. All offers are subject to full security clearance checks. About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. To be considered for an interview you must: have a disability defined by the Equality Act 2010. provide evidence in your application that you meet the minimum criteria in the job description. meet all of the qualifications, skills or experience defined as essential.