Job summary Henshaws are looking for an Head of Care to lead the 24 hour service that provides support and care to young people from 16-25 years, with a wide range of disabilities. Additionally, supporting the Director of Education and Care in the continuous improvement of the quality of care, support and learning support offered.Responsible to ensure the delivery of a safe, effective, caring and responsive and well led service that meets or exceeds the expectations of internal and external quality assurance agents. Main duties of the job Oversee the effective management of House Managers, Assistant House Manager, and SWARs, assisting with HR processes where appropriate. Promote close working relationships and effective communication with other College and Charity Wide departments ensuring the student is at the centre of everything we do. Ensure that all resources are effectively managed and monitored in line with budgetary constraints, taking an active role in the overview of the resources allocated. Ensure staffing of services is managed in a cost effective manner, overseeing management of rotas. Prepare and present comprehensive reports to the Senior Leadership Team, Executive Leadership Team, and Board of Trustees, as required. Provide advice and support to help all staff implement safeguarding policies and procedures. About us Henshaws is a northern charity supporting people living with sight loss and a range of other disabilities to go beyond expectations. We believe that, wherever they are, everyone has the right to an independent and fulfilling life. Our support, advice and training enables people and their families build skills, develop confidence, help each other and look forward to a more positive future. Henshaws Society for Blind People aims to employ a diverse workforce and is committed to equality of employment and welcomes applications from all sectors of the community. Henshaws is committed to safeguarding and promoting the welfare of young people and vulnerable adults. It is a criminal offence for people barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group e.g. vulnerable adults, children or both. An Enhanced DBS with barring and reference checks will be sought from the successful candidate. Henshaws reserves the right to check social media accounts of all successful applicants. Registered Charity No: 221888 Date posted 07 April 2025 Pay scheme Other Salary £50,000 a year Contract Permanent Working pattern Full-time, Flexible working Reference number B0586-25-0023 Job locations Bogs Lane Harrogate North Yorkshire HG1 4ED Job description Job responsibilities 1. To oversee the effective management of House Managers, Assistant House Managers and SWARS, assisting with HR processes where appropriate. 2 Promote close working relationships and effective communication with other College and Charity wide departments ensuring the student is at the Centre of everything we do. 3 Contribute to College strategic planning; lead and develop initiatives to maximise the use of residential facilities to contribute to income generated targets in line with strategic objectives. 4 Ensuring that all resources are effectively managed and monitored in line with budgetary constraints, taking an active role in the overview of the resources allocated. 5 To ensure staffing of services is managed in a cost-effective manner, overseeing management of rotas. 6 Manage recruitment agency relationships and minimize temporary agency spend in line with budget requirements. 7 Work as part of the College Senior Leadership Team to deliver on the vision and strategy of the Principal and Trustee Board. 8 Work as part of the multidisciplinary team, to support the delivery of educational and therapy programmes. 9 As a senior member of the college Safeguarding Board, attend and contribute to regular meetings 10 To be responsible for the recruitment and selection of the Care Support Team adhering to SCR Requirements. 11 Prepare and present comprehensive reports to Senior Leadership Team, Executive Leadership Team, College Governing Board and Board of Trustees as required. 12 In conjunction with Registered Manager, lead the implementation of safeguarding and child protection policy and procedures across the college, promoting a culture with the safety of our students is at the heart of everything we do. 13 Provide advice and support to help all staff implement safeguarding policies and procedures. 14 Offer a flexible approach to working hours to meet the needs of the organisation. 15 Facilitate training and knowledge sharing across Henshaws, and other providers where appropriate. 16 Adhere to and support others to uphold Henshaws Values: Inspiring, Proactive, Sharing, Compassionate, Empowering, Informed. 17 Act in an on call capacity for care managers to escalate concerns to, out of normal office hours. 18 To support the Organisational Development with appropriate induction programmes, to ensure compliance with statutory requirements, and the needs of the service Job description Job responsibilities 1. To oversee the effective management of House Managers, Assistant House Managers and SWARS, assisting with HR processes where appropriate. 2 Promote close working relationships and effective communication with other College and Charity wide departments ensuring the student is at the Centre of everything we do. 3 Contribute to College strategic planning; lead and develop initiatives to maximise the use of residential facilities to contribute to income generated targets in line with strategic objectives. 4 Ensuring that all resources are effectively managed and monitored in line with budgetary constraints, taking an active role in the overview of the resources allocated. 5 To ensure staffing of services is managed in a cost-effective manner, overseeing management of rotas. 6 Manage recruitment agency relationships and minimize temporary agency spend in line with budget requirements. 7 Work as part of the College Senior Leadership Team to deliver on the vision and strategy of the Principal and Trustee Board. 8 Work as part of the multidisciplinary team, to support the delivery of educational and therapy programmes. 9 As a senior member of the college Safeguarding Board, attend and contribute to regular meetings 10 To be responsible for the recruitment and selection of the Care Support Team adhering to SCR Requirements. 11 Prepare and present comprehensive reports to Senior Leadership Team, Executive Leadership Team, College Governing Board and Board of Trustees as required. 12 In conjunction with Registered Manager, lead the implementation of safeguarding and child protection policy and procedures across the college, promoting a culture with the safety of our students is at the heart of everything we do. 13 Provide advice and support to help all staff implement safeguarding policies and procedures. 14 Offer a flexible approach to working hours to meet the needs of the organisation. 15 Facilitate training and knowledge sharing across Henshaws, and other providers where appropriate. 16 Adhere to and support others to uphold Henshaws Values: Inspiring, Proactive, Sharing, Compassionate, Empowering, Informed. 17 Act in an on call capacity for care managers to escalate concerns to, out of normal office hours. 18 To support the Organisational Development with appropriate induction programmes, to ensure compliance with statutory requirements, and the needs of the service Person Specification Special Requirements Essential Enthusiasm to work with young people to encourage learning and independence. Ability to manage conflicting priorities Enthusiatic, respectful and sensitive attitude to our client group. Commitment to the aims and mission of Henshaws. The employee may, on occasion, be called upon to undertake work in other locations in order to ensure obligations to students, service users and third parties are fulfilled. Qualifications Essential Formal qualification or training related to Safeguarding or willingness to achieve within predetermined timescales. NVQ 5 or equivalent in Health and Social Care Desirable Level 6/7 Diploma in Health and Social Care Management Management Qualification Experience Essential Recent Experience of successfully managing medium to large scale residential care provision Previous experience of working with people with learning disabilities Extensive experience of CQC compliance and current inspection processes. Previous experience of leading and managing a team. Experience in developing and implementing policies and procedures. Desirable Experience of working in a variety of settings including education. Experience of Positive behaviour strategies Experience of managing safeguarding, or acting as a safeguarding lead within an education or care setting. Experience of working with young adults Skills and Knowledge Essential IT literate with working knowledge of MS Office in particular Word, Excel and Outlook Positive leadership style and able to influence and introduce change. Strong communication skills and able to influence and introduce change. Strong communication skills both written and verbal. Up to date knowledge of health and safety requirements and risk assessments within a care environment. Excellent time management and organisational skills Skilled in supporting and developing relationships with patients and carers. Desirable Financial and budget management skills. Person Specification Special Requirements Essential Enthusiasm to work with young people to encourage learning and independence. Ability to manage conflicting priorities Enthusiatic, respectful and sensitive attitude to our client group. Commitment to the aims and mission of Henshaws. The employee may, on occasion, be called upon to undertake work in other locations in order to ensure obligations to students, service users and third parties are fulfilled. Qualifications Essential Formal qualification or training related to Safeguarding or willingness to achieve within predetermined timescales. NVQ 5 or equivalent in Health and Social Care Desirable Level 6/7 Diploma in Health and Social Care Management Management Qualification Experience Essential Recent Experience of successfully managing medium to large scale residential care provision Previous experience of working with people with learning disabilities Extensive experience of CQC compliance and current inspection processes. Previous experience of leading and managing a team. Experience in developing and implementing policies and procedures. Desirable Experience of working in a variety of settings including education. Experience of Positive behaviour strategies Experience of managing safeguarding, or acting as a safeguarding lead within an education or care setting. Experience of working with young adults Skills and Knowledge Essential IT literate with working knowledge of MS Office in particular Word, Excel and Outlook Positive leadership style and able to influence and introduce change. Strong communication skills and able to influence and introduce change. Strong communication skills both written and verbal. Up to date knowledge of health and safety requirements and risk assessments within a care environment. Excellent time management and organisational skills Skilled in supporting and developing relationships with patients and carers. Desirable Financial and budget management skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Henshaws Specialist College Address Bogs Lane Harrogate North Yorkshire HG1 4ED Employer's website https://www.henshaws.org.uk/ (Opens in a new tab)