Outpatients Booking Officer (NHS AfC: Band 3) - Outpatients - Surrey and Sussex Healthcare NHS Trust
Surrey and Sussex Healthcare NHS Trust – Redhill, Surrey
Do you enjoy talking to people by phone? Are you a naturally helpful person?
We have opportunities for customer-focused individuals who want to work in a friendly and supportive environment as part of our outpatient booking team at East Surrey Hospital in Redhill.
The roles involve undertaking a variety of tasks relating to booking and managing outpatient appointments including answering incoming calls and liaising with patients and stakeholders.
Outpatient Booking Officers help fully utilise clinics and ensure that patients are booked in accordance with the Trust's referral to treatment policy.
Successful candidates will need to demonstrate diplomacy and empathy and be comfortable working in a busy office environment whilst maintaining accuracy.
We welcome applications from people who would like to join our fantastic booking team and work for one of the region’s top performing hospitals.
Working Hours:
1. Week 1: 07:45-13:15 MON TO FRI
2. Week 2: 13:30-19:00 MON TO FRI
3. Week 4: 13:30-19:00 MON TO FRI
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
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