Role: Senior Service Designer
Contracting Authority: Government
Contract Length: 6 Months
Location: Exeter
IR35: Inside
Pay Rate: £700 per day
Clearance: SC Clearance
An exciting opportunity has become available with our prestigious client who is a prominent government department. The client is seeking an experienced Senior Service Designer to join their welcoming team.
As a Senior Service Designer, you will be responsible for considering the end-to-end journey of the service for acquiring data from the organisation. The service should be designed to help users complete their goal of acquiring the data they need and deliver the organisation’s goal of our data being used to create social value and economic benefits. In this role, your work will involve the creation of, or change to, products, data, content, and transactions across digital channels provided by internal and external systems.
As a Senior Service Designer, you will:
1. Work with Senior Product Managers, Programme Directors and project boards to develop design concepts
2. Create ‘as-is’ and ‘to-be’ service blueprints for data services
3. Design systems for use across multiple services
4. Lead the design and implementation of the service strategy to ensure business requirements are being met
5. Identify processes to measure and visualise outcomes and successes
6. Gather and understand the needs of business stakeholders and effectively manage expectations
7. Help set direction and embed good user-centred design practice within teams
8. Make important decisions based on research and understand how this research impacts others
9. Conduct and interpret evidence-based research and incorporate this into your work
10. Mentor other user-centred design colleagues
11. Advocate user-centred design within the organisation
What the Senior Service Designer Will Need:
* Agile working
* Communicating between the technical and non-technical
* Community collaboration
* Digital perspective
* Evidence- and context-based design
* Leadership and guidance
* Managing decisions and risks
* Prototyping
* Strategic thinking
* User focus
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place this week, so please apply immediately to be considered for this exciting contract opportunity.
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