JobTitle
HeadofPortfolioManagementOffice(PMO)
Reporting to
DirectorofConstruction
Location
Cookstown,Northern Ireland
JobPurpose
The Head of PMO role will be responsible for overseeing the full portfolio of Customer and strategic projects, providing expert knowledge and support to the projectdeliveryteam,monitoringprogressandreportingontheportfoliostatus.There aretypically120-150Customerprojectsperyear,ranginginvaluebetween£500kand
£15M, in our 5 regions across the globe – UK & Ireland, Europe & Russia, The Americas, Middle East & Africa, and Australasia.
Thesuccessfulcandidatewillworktoensurethatallprojectsareconsistentlydelivered in line with the project scope and agreed plans whilst ensuring effective communicationandthatrelationshipsbetweenthecustomerandprojectmanagement team members are maintained.
The focus of the role is creating, improving, and maintaining project delivery best practicewhiledevelopingtheprojectmanagementteaminlinewithbusiness
requirements and strategy. The role will advise, mentor, and develop the team, develop and report on departmental goals and focus relentlessly on impressing our customers. The role will not be directly responsible for managing any projects; however, the role is a customer-facing role and direct interaction with customers will be required in certain circumstances or on projects of strategic importance.
Please note, this job description is not exhaustive - other duties may be required to fulfil the requirements of the role.
Responsibilities:
* Assess the current health of the project management department and the levelof project management maturity that exists within the current structure to gain a comprehensive understanding ofthe currentway of working and identify thegaps betweencurrentpracticeandbestpractice.Implementchangestocurrentpractice to close gaps towards best practice in areas including but not limited to those outlined below.
* Conduct a review of commercial contracts to ensure compliance with contractual stipulations, prior to the implementation of any future changes to the governance structure/framework.
* Define, develop, and implement a project management governance framework withthesupportoforganisationalsponsors.Establishengagementandadherence to the implemented governance framework. Within the Governance Framework have clear organisational structure and definition of project roles and responsibilities as well as clear methods for measuring accountability and performance,includingsomeformofregularinternalstakeholderreviewtoensure that senior management are always aware of any project issues or roadblocks in time to be able to take decisions to try to mitigate any such issues.
* Facilitate and support improved inter-departmental integration and alignment with the framework across business functions to improve project delivery.
* Re-structure the project management team to ensure maximum effectiveness to organisational strategy and to boost its capabilities to deliver global projects successfully. Ensure consistent alignment and transparent structure. Balance the need for regional responsibility with ensuring that the correct level of experience and correct skillset of project manager is assigned to each project in line with the contractual and commercial complexity of each project.
* Manage and mentor the project management team to ensure a people centric, positive, supportive, and empowering team culture. Develop a stepwise pathway towards improvement and development of the team, including the creation of training and personaldevelopment pathwaysto develop the skillsand experience within the team. Provide advice and expertise to the team where required.
* Ensurethateachteammemberhasrelevantobjectives,thattheyunderstandhow their work contributes to the organisation’s performance and that regular performance reviews are carried out, with any underperformance identified being promptly addressed.
* Identify and implement the most appropriate data gathering practices for monitoring, controlling, and reporting project data. Collect and consolidate key performancemetricdata,asdefinedbytheportfoliogovernanceframework.Utilise these techniques to measure and communicate the health of the portfolio and to make evidence-based decisions.
* Where gaps are identified in the software or technology available to be able to complete data collection effectively or efficiently, work with the IT department to evaluate potential options and their benefits and propose the preferred solution, complete with business case to senior management for consideration.
* Standardise portfolio management methods and documentation. Utilise organisational assets and industry standards to establish consistent portfolio managementpracticestodrivesuccessfulprojectdelivery(adherencetoscopeof supply, budget, schedule, quality, documentation, and contractual obligations where applicable, to ensure customer satisfaction, whether internal or external).
* Strengthen learning and engagement throughout the business by creating communities of practice and knowledge management opportunities.
* Monitor the portfolio performance on an ongoing basis, using reports, conversations, dashboards, and auditing techniques to ensure portfolio effectiveness, efficiency and to maintain strategic alignment. Ensure consistent, accurateandtimelycommunicationofportfoliodataacrossthebusiness(including project budgets).
* Maintaincurrentworkingknowledgeofprojectmanagementbest practice.
Other
* Tocarryoutanyotherdutieswithinreasonandcapabilityassociatedwiththisrole
Criteria
Essential
Desirable
Qualification/ Attainments
Computingrelateddegreeor2+ years of relevant experience
Relevant Experience
* Aminimumoffiveyears’ experience in a project management role
* A minimum of five years’ experienceofmanagingand developing a large team
* A degree or be able to demonstrate extensive relevantexperiencewithina comparable role along with formal project management training
* Experience of project management and capacity planningsoftware(e.g.ERP system)
* Provenexperienceindriving large, complex projects to completion within project targets.
* • Excellent leadership and interpersonal skills including theabilitytointeracteffectively and professionally with individuals at all levels; both internally and externally
* • Excellent relationship management skills with the ability to engage, negotiate andmanagekeystakeholders
* •Theabilitytoexercisesound judgment when responding to enquiries
* •Strongself-motivationwith exceptional organizational skills and attention to detail
* • The ability to manage multiple tasks/projects simultaneouslywithininflexible time frames.
* Aminimumoftenyears’ experience in a project management role in a similar industry
* • A recognised professional qualification in project management suchasPrince2orsimilar
* •Fluencyinasecond language as well as English would be an advantage
* •Experienceofdelivering large capex equipment projects on client sites bothinandoutsideofthe UK & Ireland
* • Proven track record of managinganddeveloping teams of ten or more people, ideally teams of project managers.
* • The ability to adapt to and managefrequentchangesin priorities
* •Drivinglicenseandtheability to travel outside of UK & Ireland
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