* Location: Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD
Lead the Change: become our Housing Solutions Manager
In this role, we're looking for a leader to deliver a modern and flexible prevention-focused service to a wide range of our residents. You will be responsible for driving change and improvements to ensure the effective delivery of the housing service at Elmbridge.
You will also work collaboratively with your colleagues and partner agencies to develop and lead initiatives, ensuring that residents receive the very best service, homelessness is prevented where possible, and social housing in the borough is allocated fairly.
As the Housing Solutions Manager, you will be:
* Supporting and managing the team leaders in the Homelessness Prevention and Advice Teams; Private Rented Sector and Temporary Accommodation Team; and Social and Supported Housing Team in the delivery of their day-to-day work and the provision of the Housing Solutions Service.
* Shaping the service and embedding our core values in the work of your team.
* Working collaboratively with your colleagues and partner agencies to develop and lead initiatives so that residents receive the very best service and opportunities to live independently and safely in their homes, minimizing the risk of homelessness.
* Providing comprehensive advice and guidance to your team on difficult and complex cases.
* Monitoring and reporting on service performance.
* Driving change and service improvement by implementing new procedures and processes.
Working at Elmbridge Borough Council comes with a range of benefits designed to support your wellbeing and professional growth:
* Leave and flexibility: up to 3 days paid leave for dependents, the option to buy up to 10 additional days of annual leave, and a day off on your birthday.
* Support services: a confidential 24-hour helpline.
* Community engagement: opportunities to take a day’s leave for volunteering in the Elmbridge community.
If you are interested in being our Housing Solutions Manager and would like an informal conversation, please contact Colin Waters, Head of Housing Services, at cwaters@elmbridge.gov.uk.
How to Apply
Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2 hours to complete, but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
To apply, use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online, and see whether you have been made a conditional offer.
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