Credit Controller / Chester / Salary £25,000 - £27,000 / Permanent Role Credit Controller Role Overview NC Associates are assisting our client with the recruit of a Credit Controller to join their team based in Chester. They pride themselves on providing high quality, results focused legal advice through a dedicated service. Credit Controller Responsibilities: Primary day to day responsibility for managing the firm’s debtors (c900 live accounts) as part of the credit control team Proactively progressing collections via telephone, email and letters. Accurately recording debt collection actions and commitments to ensure they are followed up and progressed proactively. Taking payments both over the phone and face to face. Regular internal liaison at all levels to aid the progress of debt collections. Resolution and recording of queries and issues as required. Daily upkeep of debtor reports (currently MS Excel). Daily updating and reconciling of payments on the Accounts system. Highlighting / escalating of debt concerns as appropriate. General ad hoc Accounts duties to support the Accounts team as required. Credit Controller Experience Required Previous Credit Control experience, ideally within a professional services environment. Positive self starter who is able to work on own initiative. Professional and courteous approach. Ordered, process led approach to ensure progression of actions through the debt cycle. First class communication / customer services skills in order to deal with both internal and external relationships. Robust character in order to deal effectively with the challenges of Credit Control. Excellent IT / Excel skills. We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.