Are you a seasoned professional in the field of counselling and mental health? We have an exciting opportunity for a Lead Counsellor role with our client, a leading Employee Assistance Program (EAP) provider. They offer a range of workplace wellbeing and counselling services to employees across the UK, including a 24/7 helpline, structured counselling, critical incident response, and mental health training.
This full-time Lead Counsellor role offers a competitive annual salary of £40,000 - £43,000. The role is hybrid, allowing for a balance of remote and on-site work. You'll be part of a company that values employee wellbeing and mental health, providing essential services to both public and private sector organisations.
Our client is dedicated to delivering a range of workplace wellbeing and counselling services to employees of various organisations across the UK. Their services include a 24/7 helpline, structured counselling, critical incident response, and mental health training.
As the Lead Counsellor your responsibilities include:
1. Providing clinical direction for the Telephone Counselling and Associate Counsellor teams
2. Assisting in maintaining EAP Centre performance and meeting contractual quality standards
3. Implementing clinical policies and procedures to meet EAPA Standards and clinical governance
4. Participating in the recruitment and induction of new Telephone Counsellors and Telephone Information Specia...