Operations Executive - Required for this luxury DMC based in the Shrewsbury/Telford area. Office based, salary around 27k plus bonus and benefits. Ideally, travel industry experience is preferred but they are open to other backgrounds.
Operations Executive Duties
1. Managing the client's booking once payment has been taken by the sales team
2. Confirming accommodation, tour guides, transportation, attractions, restaurants, and experiences
3. Inputting travel details with great accuracy
4. Providing end-to-end client support, before, during, and after the trip
5. Negotiating favorable terms with the company's partners
6. Handling customer complaints and crisis situations
Operations Executive Skills Required
1. Ideally, you will have worked in the travel industry, be it in reservations, operations, administration, etc.
2. Passion for the UK
3. Attention to detail
4. Strong negotiating skills
5. Very strong customer service skills
Additional Information
- Office based role, Monday to Friday, with the option to work 1 day a week from home after probation.
- 22 days holidays plus bank holidays, bonus scheme, pension, and discounted holidays.
If you are interested in the above role, please apply online or send your CV to duncan@candm.co.uk quoting DT59464. #J-18808-Ljbffr