Red Recruitment is recruiting a Renewals Specialist in Solihull to join our client, a telecoms and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management. The salary for this position is £25,000 per annum.
Package for a Renewals Specialist:
1. Salary: £25,000 per annum
2. Hours: Monday - Friday, 9am - 5.30pm
3. Contract Type: Permanent
4. Location: Solihull
5. Casual dress
6. Company pension
7. Cycle to work scheme
8. Employee discount
9. Free parking
10. On-site parking
11. Private medical insurance
12. Referral programme
Key Responsibilities of a Renewals Specialist:
1. Monitoring and tracking the expiration dates of managed service contracts
2. Proactively initiating discussions with clients regarding contract renewals
3. Preparing and presenting contract renewal proposals to clients
4. Negotiating contract terms, pricing, and service level agreements to secure renewals
5. Identifying opportunities for upselling additional services or solutions to existing clients
Key Skills and Experience of a Renewals Specialist:
1. Previous experience in contract renewal management, customer relationship management or a related role is preferred
2. You should be proficient in CRM and contract management software
3. KPI driven with a focus on revenue generation and customer retention
4. Strong communication and negotiation skills is necessary
5. The ability to work collaboratively with cross-functional teams
If you are interested in this position and have the relevant skills required, please apply now!
Red Recruitment (Agency)
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