Job Summary: We are looking for a dedicated and detail-oriented Office Manager to join our client's team. The successful candidate will play a vital role in the day-to-day operations, ensuring smooth coordination across departments and supporting business functions. Key responsibilities include managing engineer schedules, handling supplier orders, maintaining accounts, preparing reports, and managing customer relationships.
Key Responsibilities:
* Develop and maintain strong client relationships to ensure client needs are effectively met.
* Oversee and support field engineers using industry-specific software (training provided).
* Prepare and present management reports, maintaining accurate data records for key metrics.
* Coordinate with internal teams to ensure timely delivery of services and products.
* Perform various administrative tasks, including scheduling meetings, managing calendars, and maintaining vehicle stock levels for engineers.
* Utilise Microsoft 365 Suite for documentation and communication, ensuring information is organised and accessible.
* Manage financial transactions using accounting software, including monthly billing, bank reconciliation, and invoicing.
* Provide professional and courteous phone support to clients and stakeholders.
Qualifications:
* Proven experience in an office or administrative management role is preferred.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Proficiency in administrative duties, including data entry and typing.
* Familiarity with office software, particularly Microsoft 365 and accounting software.
* Excellent written and verbal communication skills with a professional phone manner.
* Ability to work independently and collaboratively in a fast-paced environment.
* Proactive problem-solving approach with a focus on client satisfaction.
* Experience in using CRM software to support marketing campaigns and follow up on leads is desirable.
If you are skilled in office management and excited to contribute to a growing team, we encourage you to apply for this dynamic opportunity.
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