Role Purpose
The Practice Manager serves as the operational backbone of the practice, providing high-level administrative and project management support to ensure the seamless functioning of the team. This role requires a dynamic individual who can handle a wide range of responsibilities, maintain a high level of confidentiality, and act as a trusted partner to the leadership team.
Role Responsibilities
* Provide comprehensive administrative support to practice leaders, including calendar management, meeting coordination, travel arrangements, and expense reporting.
* Act as a liaison between the practice leader(s) and clients, candidates, and internal teams.
* Prepare and edit correspondence, including presentations.
* Oversee the lifecycle of executive search engagements, working with team members to ensure deadlines and deliverables are met.
* Track and monitor project progress, proactively addressing potential issues or delays.
* Coordinate and manage diary administration efforts including interview scheduling.
* Serve as a point of contact for clients and candidates throughout a project.
* Ensure exceptional communication and a positive experience for all stakeholders.
* Handle sensitive and confidential information with discretion.
* Implement and refine processes to improve efficiency and effectiveness within the practice.
* Maintain and update client and candidate information in the firm’s CRM system.
* Monitor budgets, invoices, and billing for client engagements.
* Partner with other Practice Managers and support staff to share best practices and maintain consistency across the company.
* Coordinate internal meetings, team events, and professional development initiatives.
Required Skills & Experience
* 5+ years of experience in executive support, project management, or operations, preferably within a professional services or executive search environment.
* Exceptional organisational skills with the ability to prioritise and manage multiple tasks simultaneously.
* Strong written and verbal communication skills.
* A high level of professionalism and discretion in handling sensitive information.
* Strong written and verbal communication skills.
* A high level of professionalism and discretion in handling sensitive information.
* Strong interpersonal skills and the ability to build relationships with diverse stakeholders.