Our Client is a large prestige car dealership, looking to recruit a Service Administrator to join their busy department.
The role is to work in the Aftersales department and to support the front-line team.
Duties will include:
* Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments.
* Raising paperwork / job packs in preparation for customer appointments.
* Making outbound calls for: VHC follow-up to appoint customers, making booking appointments for specially ordered parts.
* Updating vehicle and customer records.
* Supporting front-line staff with administration duties.
About you:
* You will need a minimum of 1 year experience as a Service Administrator with previous experience with Kerredge/ADP.
* You will be enthusiastic, self-motivated, and wanting to deliver your best. The role requires someone who has strong selling skills, as you will be required to promote services and previously unsold work to customers.
* You will need excellent communication and telephone skills.
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