Summary We’re Overdales Legal. Regulated by the SRA, we’re one of the largest providers of specialist debt Litigation services in the UK. We’re a proud member of Lowell Group. Together, we make credit work better for all Our mission is to help customers on the path to becoming debt free; with a real focus on helping our customers pay off their debts in practical and affordable ways. We do this honestly, ethically and by treating our customers with dignity and respect. Our focus on sustainability, hybrid working, leadership development and career progression makes working at Lowell a rewarding experience. Job Description Senior Complex Litigation Paralegal Location: Thorpe Park, Leeds, Hybrid working. Now let's talk about your role: If successful, you'll manage a varied caseload of high value, high complexity cases. You'll be responsible for the protection of both ours and our client’s reputations, so you’ll adhere to high standards conducting expert advice and maintaining strong professional relationships to ensure the best possible outcome. You’ll also actively engage with the Defendant to ensure the issues are narrowed and the case settled to the client’s satisfaction. To be successful in the role you’ll be able to : Provide clear and concise advice to the client on various matters. You’ll work closely with them, ensuring that actions taken are in line with their instructions and that the appropriate evidence is obtained to prove debt in defended actions. Respond to escalated issues from the client’s customers as required in accordance with regulations, procedures, policies, and client service level agreements ensuring all deadlines are met. Represent our client at trial as advocate either from the office via the telephone, or physically in Court. Make recommendations to the line manager concerning commercial and legal decisions about case strategy and options for settlement. Demonstrate effective research skills. Draft legal applications, draft orders, agreements, legal letters, complaints, and other correspondence. Manage deadlines and maintain case files. Skills and knowledge: LPC / CILEX qualifications. Previous Advocacy experience is desirable but not essential. Experience working in a contested litigation setting with evidence of handling high volume caseloads. Excellent commercial understanding and decision-making ability. The successful applicant may have experience of dealing with consumer litigation matters. Ability to identify and achieve creative solutions to problems and disputes. Motivated and able to pro-actively manage cases on own initiative. Ability to make fair, consistent, and objectives judgments. Previous experience of dealing with client or suppliers by telephone is desirable. Understanding of SRA codes of conduct and FCA rules. Acute attention to detail, accuracy, and consistency. Leadership capabilities when supporting, mentoring, or training less experienced members of the team. A mission that gives back: You’ll also have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together. So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better for all, we think you’ll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong. That means… A competitive salary. A discretionary annual bonus for a job well done. 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you. We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office to support collaborative working and those meaningful moments you’ll only get from being in the office. Free parking when you are in the office and when working from home, you’ll be fully equipped with everything you’ll need to be successful. 28 days holiday plus public holidays with the option to purchase up to an additional 5 days. Life assurance. A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues. Wellbeing support and a programme of webinars and classes geared towards mindfulness. Job security. Ready to share in that mission? Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together. Together, we go further - and it starts with you. So, if you’re interested in adding your voice to our fantastic team of people, take the first step and apply today…