Client: Travelex
Location: Greater Manchester, United Kingdom
Job Category: Retail
EU work permit required: Yes
Job Reference: 06c108b8b0a5
Job Views: 6
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Customer Service Advisor - Asda Travel Money, Manchester Eastlands - Part Time
Job Type: Permanent, Part Time
Hours per week: 16 hrs
Salary: £12.50 hour + On Target Earnings up to 7.5% of base salary
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly Rota.
Benefits:
* A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
* Employee wellness programmes that offer guidance and tips on all aspects of wellbeing.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro-rata) with the option to sell days.
* Opportunity to earn a monthly bonus for hitting targets.
* Pension with a great Pension Provider – Scottish Widows.
Job Responsibilities:
* Nurturing and forming relationships with customers to understand their travel and currency requirements.
* Establishing yourself as a travel money ambassador and trusted advisor.
* Engaging with customers to process all foreign exchange transactions accurately and efficiently.
* Delivering on key performance goals.
* Utilising your keen eye for detail to process daily online FX requests and deliveries.
* Implementing best practice legal and regulatory standards.
Minimum Requirements:
* Numerically proficient - handling large amounts of cash and currency conversions.
* Great communicator - natural ability to build relationships.
* Desire to succeed - drive and vision to make a difference.
Interview Process:
1. Initial screening call by Talent Acquisition Partners or Bureau Managers.
2. Online interview with one of our Talent Acquisition Partners.
3. Visit to the bureau to meet with the Bureau Manager.
4. Offer to join Travelex if successful.
About Travelex:
We are one of the market leading specialist providers of foreign exchange, founded in 1976. Our mission is to simplify our customers’ access to international money, however and whenever.
We are an equal opportunity employer and value diversity at our company.
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