Job summary Thank you for your interest in working for Hampshire Hospital NHS Foundation Trust as a Healthcare Support Worker. In this role, you will have the opportunity to personally make a difference to our patients lives and the lives of their carers and relatives every single day. Our Healthcare Support Workers are at the heart of our multidisciplinary teams who support our patients by assisting our Registered Nurses in planning, delivering and evaluating care. This will require you to: be able to communicate effectively with a broad range of individuals, both verbally and in writing; share our commitment to maintaining high standards in everything we do; demonstrate that you can work effectively within a team that behaves in accordance with our values. The Healthcare Support Worker role is varied and busy as you will be working a variety of shifts including long days, nights, weekends and bank holidays. Working as a Healthcare Support Worker is a vital role within the team and if you're positive, caring and have a can-do attitude - we want you to join us. Main duties of the job It is essential that within your application you are able to demonstrate an understanding of the role and responsibilities, able to prove how you develop and maintain positive working relationships, along with evidencing how you would demonstrate our Trust values. You must be a minimum of 18 years old to apply for the role and be willing to work a minimum of 23 hours per week. You must be able to commit to the standard shift pattern for this role which includes long days, nights, weekend and bank holidays. Please note: this vacancy does not include Paediatrics or Maternity ward vacancies. PLEASE NOTE THAT WE DO NOT OFFER VISA SPONSORSHIP FOR THIS ROLE About us Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. Date posted 14 October 2024 Pay scheme Agenda for change Band Band 2 Salary £24,873 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 251-HCSW-RHCH-NOV2024 Job locations Winchester Hospital Romsey Road Winchester SO22 5DG Job description Job responsibilities For further information about this role, please refer to the attached Job Description and Person Specification document. We will be holding an in-person HCSW Interview Day on Friday November 15th November 2024 at The Royal Hampshire County Hospital in Winchester. The event will include a presentation, talks from our clinical staff and a face-to-face interview. No further interview dates are available and you must be able to attend in person. HHFT's YouTube channel contains videos highlighting the everyday life in the NHS in various roles/areas across our hospitals; click on the links below to watch them: HCSW DAY IN THE LIFE | https://youtu.be/aQ4NVHovhPc Healthcare support worker | https://www.youtube.com/watch?vUWny80Kjcbs Important: this vacancy is for external candidates or HHFT employees who are not Healthcare Support Workers. If you already work at HHFT as a HCSW (permanent or bank contracts) and wish to change, you should not apply for this vacancy - please contact your line manager instead. PLEASE NOTE THAT WE DO NOT OFFER VISA SPONSORSHIP FOR THIS ROLE Job description Job responsibilities For further information about this role, please refer to the attached Job Description and Person Specification document. We will be holding an in-person HCSW Interview Day on Friday November 15th November 2024 at The Royal Hampshire County Hospital in Winchester. The event will include a presentation, talks from our clinical staff and a face-to-face interview. No further interview dates are available and you must be able to attend in person. HHFT's YouTube channel contains videos highlighting the everyday life in the NHS in various roles/areas across our hospitals; click on the links below to watch them: HCSW DAY IN THE LIFE | https://youtu.be/aQ4NVHovhPc Healthcare support worker | https://www.youtube.com/watch?vUWny80Kjcbs Important: this vacancy is for external candidates or HHFT employees who are not Healthcare Support Workers. If you already work at HHFT as a HCSW (permanent or bank contracts) and wish to change, you should not apply for this vacancy - please contact your line manager instead. PLEASE NOTE THAT WE DO NOT OFFER VISA SPONSORSHIP FOR THIS ROLE Person Specification Training & Qualifications Essential Completed Care Certificate or ability to complete within 6 months of appointment Knowledge and skills gained through any combination of alternative study and/or employment experience Desirable Level 2 and/or 3 qualification in Health and Social Care/Clinical Care or working towards Confirmation of Secondary Education - GCSE grades (Minimum requirements: 1-3 or D-G (Department for Education: June 2017)) or Functional Skills at Level 1 or equivalent GCSE Standard Pass Grades (4 and above or A-C (Department for Education: June 2017) Experience & Knowledge Essential Experience in a public facing/customer care role or environment Desirable Previous experience in a Health/Health and Social Care role Understanding of NHS/Social care systems Skills & Ability Essential Good written and verbal communication in the English language Person Specification Training & Qualifications Essential Completed Care Certificate or ability to complete within 6 months of appointment Knowledge and skills gained through any combination of alternative study and/or employment experience Desirable Level 2 and/or 3 qualification in Health and Social Care/Clinical Care or working towards Confirmation of Secondary Education - GCSE grades (Minimum requirements: 1-3 or D-G (Department for Education: June 2017)) or Functional Skills at Level 1 or equivalent GCSE Standard Pass Grades (4 and above or A-C (Department for Education: June 2017) Experience & Knowledge Essential Experience in a public facing/customer care role or environment Desirable Previous experience in a Health/Health and Social Care role Understanding of NHS/Social care systems Skills & Ability Essential Good written and verbal communication in the English language Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire Hospitals NHS Foundation Trust Address Winchester Hospital Romsey Road Winchester SO22 5DG Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)