Job summary
Hours Per week
We require an experienced Administration Officer/MedicalSecretary to work predominantly within Children in Care team at Barnsley CAMHSas well as providing administrative support to some of the medics team.
As an adaptable and confident team member, withexperience in a busy administrative environment, you will need to be wellorganised and able to provide an excellent administrative and secretarialservice. This is a demanding role which requires attention to detail, alevel head and excellent IT skills.
This is a very interesting role, one in which each day isnever the same. If you are looking fora fresh challenge, this is a fantastic opportunity to enhance your existing you wish to learnmore about this post, please contact Emma Lennon (Admin Manager) on 01226644829.
All employees of the Trust are strongly encouraged to befully vaccinated against COVID-19 to protect patients.
We are aware that an increasing number of applicants areusing AI technology to generate responses on NHS Job application forms. We stronglydiscourage this and will conduct a thorough screening process before selectingcandidates to progress to the next stage. If you are using AI to enhance yourapplication, please disclose this in your NHS Jobs application form.
For full job description, please see attachedsupporting documents
Main duties of the job
The candidatewill be responsible for providing admin support to two medics as well as ourChildren in Care team at Barnsley CAMHS. The candidate will be responsible for managingthe diaries of all doctors and clinicians, formatting and typing appointmentletters, medical care plans, discharge letters, taking and making phone calls,booking in appointments, taking prescription requests, taking minutes of weeklyprofessional meetings, reception cover and other admin duties. The candidatewill require excellent organisational skills, will need to be able to work aspart of a team as well as on their own, they need to work to a high standardwith the ability to do so in a fast paced and busy environment, they will needto be conscientious and able to use initiative and work to the Trust Values.
About us
Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.
Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.
We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.
Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.
Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.
Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Job description
Job responsibilities
Under the supervision and direction of theAdministrative Supervisor, within a delegated framework for agreed tasks and seekingsupport as and when necessary, provide a comprehensive, confidential, Secretarial and administrativeservice to clinical and support services, in an efficient and confidential manner.
Provide services within well-establishedpolicies, procedures, protocols, guidelines, whilst acting within the requiredsphere of competences for the role at all times.
Demonstrate sound knowledge of theservice to enable the post holderto contribute and inform decision making within the service.
May work within clinical environments whereconflict resolution may be required.
Act as principal point of contactfor users of the service eg, individuals from within and outside the Trust, serviceusers and members of the public etc.
Work flexiblyto meet the needs of the service.
Develop and maintain good working relationshipsby being, flexible, adaptable, polite, positive and empathetic, communicatingeffectively and informatively.
Work with sensitivity and have agood understanding of the service provision and issues experienced by its users.
Prioritise own tasks, exercising a degree of independence,initiative and judgement. Assess situations,identify and resolve potential problems within own skill set. Refer and seekguidance on issues outside of postholders level of competency or authorityto the Administrative Supervisor.
Work withinwell-established departmental and Trust policies, procedures, protocols, guidelinesand established service delivery plans at all times.
Person Specification
Personal Attributes
Essential
1. Ability to be flexible to meet the demands of the post.
2. Responsive attitude and approach.
3. Dress appropriately for the environment.
4. Ability to travel around the Trust as appropriate to role.
Physical Attributes
Essential
5. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
6. Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
Qualifications
Essential
7. NVQ level 3 (or equivalent qualification) or, RSA lll
8. Or, be able to demonstrate competency at level 3.
Desirable
9. Willingness to undertake further study and development.
Experience
Essential
10. Recent Secretarial or administrative experience and copy or audio typing
11. Note or minute taking.
12. In using email, maintaining and updating paper and electronic diaries, arranging meetings.
13. In using Microsoft Word and other Microsoft applications, Excel, Outlook, PowerPoint etc.
14. In working as an effective team member with minimum supervision.
15. In working in a busy environment with competing demands.
16. Understanding of the need to maintain strict confidentiality.
17. In using a degree of initiative.
18. In organising and prioritising own tasks in order to meet deadlines.
Desirable
19. In working in a caring environment.
20. In dealing with the public.
Training
Essential
21. Must be willing or able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
22. Must be willing or able to undergo job development and training and maintain skills.
Special Knowledge and Skills.
Essential
23. Good written communication skills, with the ability to deal with and prepare routine written correspondence.
24. Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
25. In, decision-making and prioritisation.
26. Knowledge of Data Protection Act.
27. Customer care skills.
28. Good interpersonal skills.
29. Diversity and Cultural understanding.
30. Resilience to pressure and exposure to emotional, distressing situations.
31. Non-judgemental, empathetic manner.
32. Able to use observation skills to identify potential risks and act appropriately.
33. Demonstrates Trust Values.
34. Able to fulfil the requirements of the Trusts value based induction.
Desirable
35. Knowledge of information governance.