Job details
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Pay
Job type
Full-time
Part-time
Shift and schedule
Overtime
Day shift
Monday to Friday
Location
1160 Warwick Road, Birmingham B27 6BP
Benefits
* Company pension
Full job description
Overview
We are seeking a dedicated and detail-oriented Counter Assistant to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. Your responsibilities will include assisting with medication administration, ensuring patient care, and maintaining an organised counter area. This position is ideal for individuals with a background in pharmacy or healthcare who are passionate about helping others.
Duties
* Greet customers warmly and assist them with their inquiries.
* Process prescriptions and manage medication orders efficiently.
* Provide information on medication usage and potential side effects to patients.
* Maintain an organised and clean counter area, ensuring compliance with health and safety regulations.
* Collaborate with pharmacy technicians and other healthcare professionals to ensure optimal patient care.
* Assist in inventory management, including restocking shelves and monitoring expiry dates of medications.
* Handle customer complaints or concerns professionally, escalating issues when necessary.
Experience
* Previous experience as a Pharmacy Technician or in a similar healthcare role is preferred.
* Strong understanding of patient care principles and medication administration processes.
* Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and team members.
* Attention to detail and strong organisational skills are essential for managing multiple tasks simultaneously.
* A commitment to providing high-quality service in a compassionate manner is crucial for success in this role.
If you are passionate about patient care and possess the necessary skills to thrive as a Counter Assistant, we encourage you to apply for this rewarding opportunity.
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