Installation And Calibration Engineer
Locations: Cambridge, GB; Norwich, GB; Witham, GB; Peterborough, GB
Time Type: Full Time
Posted On: Posted 7 Days Ago
Job Requisition ID: R-2024-3589
Company:
Sitech Technology Systems Ltd
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
The Field-based Installation and Calibration Engineer reports directly to the Installations Team Leader (Regional) and is responsible for providing customer support through the performance of on-site Machine Control installations, measurement, diagnosis, troubleshooting, service, and repair of on-machine control systems across all machine types, brands, and technology models on a National scale.
Job Description:
SITECH is a leading provider of reliable and cutting-edge technology systems for the heavy equipment industry and highway contractors. Our mission is to empower construction professionals with innovative tools, ensuring precision, efficiency, and productivity on every project.
The Installation Engineer will be responsible for the installation of Trimble hardware (Base kit), including accurately measuring the machine control systems on OEM (Trimble Earthworks, GSC900) dealer machines and customer construction equipment.
As part of the SITECH customer proposition, there will be a requirement to provide “hands-on” training to end-users on the operation of Machine Control systems and deliver technical assistance when required, alongside our Technical Support and Application team.
The role requires remote working and may include National coverage with occasional stays away from home. A customer-centric attitude, where customer satisfaction and the ability to work both alone and as part of a team are key elements to the success of this role, is essential.
A background in Plant, mechanical, and electrical engineering is required but not essential. On-job training will be provided for a successful candidate. A keen eye for detail and the ability to fault-find through knowledge/experience and root cause mechanical/electronics awareness are necessary.
Key Responsibilities:
* Installation: Provide on-machine installation of SITECH/Trimble equipment across all OEMs, OEM Dealers, and Customers.
* Service: Provide maintenance, support call-out, troubleshooting, and support on SITECH/Trimble equipment.
* Measure & Calibration: Resource in calibration/re-calibration of SITECH/Trimble machine control equipment.
* Operations: Support the Machine Control Installation, Calibration, and Support Team Leader to effectively deliver customer requirements.
* Training & Development: Provide operator training to end-users where necessary.
* Self-Management: Ensure that installation, calibrations, field service, and general activity and administration are completed fully and documented to the high standards expected.
* Results: Understand the importance of customers and ensure high performance relies on results and first-time fixes.
Specific Skills:
* College or vocational qualification in Mechanical, Hydraulics, or Electronic Engineering.
* Demonstrated ability to troubleshoot hydraulic and electrical issues on heavy equipment machines.
* Familiarity with construction site operations using heavy equipment machine control systems is desired.
* IOSH, RAMS, Health & Safety awareness with an up-to-date CSCS card.
* Experience in Arc welding (useful but not essential).
* Operation of heavy construction equipment is an advantage.
* Basic understanding of using a PC including Microsoft Office applications.
Knowledge:
* Experience of construction equipment is preferred.
* Understanding of field installation, calibration, and service support processes and documentation.
* The successful candidate will be supervised by a fully qualified SITECH Installation and Support Engineer.
Education & Experience:
* Experience in working in OEM, OEM Dealer site Environment in an engineering/operations role.
* Experience in working as a field engineer.
* Champions Safety through all customer and operations activity.
* Experience in effective customer service skills.
Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, short-term incentive plan, and other flexible benefits.
If this position is of interest to you and you hold the relevant qualifications, then apply today!
We are committed to diversity and inclusion at SITECH, encouraging applications from all qualified individuals.
#J-18808-Ljbffr