Customer Service Advisor Hours ( Monday - Friday 8 hours a day between 08:00 / 18:00) Annual Salary of £24,322 What's in it for me? People Solutions are currently recruiting for Customer Service Advior on a Fixed Term Contract until the end of December 2025 for our client who are a market leader in the logistics industry. As a Customer Service Advisor your main purpose will be to handle inbound calls from existing clients and log order details accordingly. Benefits Flexible working hours On-site parking Access to the blue light card Day to Day Duties Day to Day Duties As a Customer Service Advisor your day to day duties will include; Receive and record in a correct and precise manner, onto a computerised system, internal and external enquiries Ensure that all assigned tasks are actioned promptly and resolved accurately in accordance with business agreed SOPs Liaise with Customer Service colleagues, providing support as required in the provision of excellent service to our customers As required, liaise with customers to ensure they are aware of any relevant product or service issue that may impact them Support the business national target for continued improvement of customer satisfaction scores Act as a point of contact between internal/external stakeholder and customer as appropriate, ensuring information is disseminated swiftly and accurately Essential Experience To be successful in the role of Customer Service Advisor the following skills are essential Previous experienced in a fast paced administrative role Excellent attention to detail Proficiency in all MS packages Desirable Experience As a Customer Service Advisor the following skills are desirable: Available imminently What training is provided? Full training on company policies and procedures will be provided. Contact Apply today by clicking below ADZN1_UKTJ