Company Description
Working for a family-owned business who are a market leader in their field and supply on a global level are looking for an experienced IT Support Technician to have responsibility for their Banbury site
Role Description
* To provide1st/2nd line support for all end users on site covering hardware and software related problems
* Regular maintenance of Hardware (PC and Peripherals) for business continuity within both office and factory environment
* Ensure all system updates are performed on all end user equipment
* Provide new starter inductions when required
* Multi-site cover requiring travel and overnight accommodation in UK and mainland Europe
Qualifications
* Hold a relevant IT qualification
* Previous experience working within an IT support role
* Excellent problem-solving abilities
* Strong communication and customer service skills
Benefits
* Salary £33,000 - £39,000 depending on skills and experience
* 35 Hour working week Monday to Friday
* 23 days holiday + bank holidays with option to purchase additional days
* Enhanced maternity, paternity and shared parental leave pay
* Health care cash plan
* Death in service benefit
* Social functions including family fun day