Stowmarket - IP14 5AT Contract Type: Permanent, full-time 40 hours per week Working Hours: Monday to Friday covering either 6.30am – 3pm or 9am - 5:30pm Saturday shifts are required to do after bank holidays which will be paid at time & a half. Salary: £28,710.45 per annum Excellant benefits & overtime. An exciting opportunity has arisen and we are looking for a Chargehand to join the team. Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents in the local community. With a professional, dedicated and friendly team of Refuse and Recycling workers, we ensure that streets, homes and businesses are kept clean, safe and tidy whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for a like-minded individual to join our team of essential key workers and help us make a positive difference to the environment we all live and work in. You will support supervisors by directly overseeing and organising refuse and cleaning operations as a chargehand. As part of this you'll: Issue work instructions to operational staff and monitoring staff performance, reporting all under performance and non-compliance Organise staff working rotas and arrange holiday and sickness cover Drive of LGV’s Be required to be on an out of hours rota Need to occasionally cover Supervisor holiday and sickness and any other duties as required. What you'll need to do the role You will hold an HGV licence or be willing to undertake training to obtain your HGV licence. You will have good organisational and people management skills. A supervisory / management qualification or training is desirable, but not essential. Experience within the waste industry is a must. You will be confident with using computers, Microsoft excel and completing spreadsheets. Why Serco Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways. Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. What we offer The opportunity to make a real difference to the quality of life in our communities A role as a company ambassador Up to 6% contributory pension scheme Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships. Interesting, varied and enjoyable work A company that recognises your contribution About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and InSerco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.