This is an excellent opportunity for an individual to join a flourishing food manufacturing company -one of the largest and most modern in Ireland. It offers a superb chance for someone eager to advance their career and expand their knowledge within a leading organisation. The company is looking to recruit a Customer Support Admin individual. The company highly values its employees, making it an ideal place for anyone looking to further their professional growth. Office is based in Warrenpoint - Permanent role Salary Fully Negotiable + Additional Fantastic Benefits and Perks Responsibilities: Provide outstanding customer service and customer care. Support the ordering process, with the use of customer service software, whereby the current production plan will be generated and communicated to all internal stakeholders in an accurate and timely manner. Have a good working knowledge of the customer service software. Be able to address and resolve customer queries and issues in a timely and efficient manner. Build lasting relationships and find best solutions for our customers to achieve the highest level of customer satisfaction. Have a good working knowledge of relevant products and services. Be able to confidently sell and upsell products when the opportunity presents. Be able to multitask and work under pressure to deadlines. Liaise effectively with other departments relative to orders received, production scheduling, invoicing, quality control, and order delivery. The Ideal Person: Experience in a similar role Accurate data entry skills. Customer focused and can build trusting relationships. Strong & Confident communicator. For further information on this opportunity, or any other position in Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. I cannot recommend Vanrath recruitment enough, having just finished university, the process can feel daunting. However the fantastic communication and guidance from the Vanrath team made this process a lot easier. I contacted Vanrath after being laid off by my previous employer and had the pleasure of speaking with Jordan Burns. Jordan was fantastic to deal with. He found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath and got speaking with Jordan. Couldn't have asked for a quicker and more professional service. From sending my CV to being placed in the role Chanel was great. At every stage I was well informed on every aspect of the application process. Very friendly and professional service. Would use Vanrath again with no issues Positive experience using Vanrath to help me find a new role in construction project management. Chris Haddock was very efficient throughout the process, providing regular updates, approachable and was able to answer any queries I had. No hesitation in recommending. Skills: admin administrator customer service customer support call handler customer success Benefits: Fantastic Benefits Package