Working alongside your team of colleagues, you will engage with our customers and showcase our unique offer from the exceptional local producers we work with. Using your warm and friendly personality, your passion for delivering exceptional customer service will ensure our customers are given a memorable experience every time they stop with us.
Your responsibilities will include:
1. Welcoming and engaging with customers, sharing advice on products, suppliers, food matches, and allergens. You will need to keep up to date with your product knowledge to deliver brilliant customer service.
2. Be a whizz on the till – efficient and accurate, whilst ensuring your customers are made to feel welcome.
3. Work alongside your colleagues and roll up your sleeves to ensure shelves are stocked, fixtures are cleaned, and our displays are looking their best.
4. Display stock to our creative merchandising standards, maintaining presentation and cleanliness standards throughout the day’s trade.
5. Complete the daily paperwork, ensuring it is accurate and compliant with legal requirements; HACCP, product date management, allergens, and be sure to escalate any concerns.
No experience necessary, although having worked in a retail environment previously would be an advantage. You must have a positive 'can do' mindset, a passion for delivering great customer service, and a willingness to learn about our products.
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