Medical Secretary/Personal Assistant Hybrid – From home and clinic based in Cheltenham Full time £27,000 - £30,000 per annum A fantastic opportunity for an experienced Administrator to join a growing private clinic as a Medical Secretary/PA to a Consultant Ophthalmic Surgeon. Responsibilities: Answering all incoming calls, dealing with enquiries and taking accurate messages Replying to emails and web enquiries Registering patients onto internal database and arranging consultations Manage patient appointments Greet patients and visitors warmly during clinic days Co-ordinating surgeries Liaising with opticians, GPs and hospitals via telephone and email Uploading patient referral letters, images and scans etc, onto database Invoicing patients Taking payments from patients Chasing outstanding invoices from patients and insurance companies Ordering lenses Keeping diary up to date and keeping Consultant informed Keeping database updated with patient records and information General administrative tasks including filing, data entry and maintaining office supplies Look after incoming and outgoing mail Requirements: Proven experience in an administrative or office role is preferred Experience within a medical or ophthalmology setting would be an advantage but not essential Exceptional communication skills, both written and verbal Well-presented Strong organisational skills and attention to detail Experience using CRM and databases Adaptable and able to problem solve Apply today with an up-to-date CV