Are you an experienced Customer Service Advisor? I am looking to speak to experienced Customer Service Advisors who are looking to join a great team and a great company. Responsibilities: Receive customer requests by telephone or email and live chat, provides information requested or ascertains who best to provide the information Liaise with clients both verbally and in writing Ensure customer and broker enquiries are resolved in a timely and effective manner Shared management of the busy shared customer enquiry inbox Process all contracts ensuring that the customer accounts and payment details are set up correctly (data entry) Liaise with associated third parties both verbally and in writing Ensure documents and letters produced and distributed accurately Type documents as requested Keep notes on customer accounts up to date The perks: Free Parking Great culture Supportive team Breakfast and Lunch provided Events and social events On-site gym and shower Please note, this is a full time position working Monday to Friday in the office