Company Description
Joinus at Accor,wherelife pulseswithpassion!?
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,?
Joinus andbecomeaHeartist.
Job Description
Are you passionate about delivering exceptional service and creating amazing drink experiences for guests? Were looking for a skilled and enthusiastic Barman/Food & Beverage Assistant to join our dynamic team. If you have experience in bar service, cocktail making, and providing outstanding customer service in a hotel environment, we want to hear from you!
Key Responsibilities:
- Bar Service: Prepare and serve a variety of alcoholic and non-alcoholic beverages, including classic and signature cocktails, following hotel standards.
- Cross-Department Flexibility: Provide support in other areas of the Food and Beverage Department as needed, including assisting with restaurant service, room service, or banquet events, ensuring overall team efficiency and customer satisfaction.
- Customer Interaction: Greet and assist guests with beverage orders, making recommendations when needed, and ensuring a high level of customer satisfaction.
- Cash Handling: Accurately process payments, cash-ups, at the end of each shift.
- Bar Maintenance: Maintain cleanliness and organization of the bar area, ensuring stock levels are replenished and all equipment is properly cleaned.
- Event Support: Assist with bar setup and breakdown for events, conferences, or private functions.
- Teamwork: Collaborate with the rest of the food and beverage team to ensure smooth service and a positive guest experience.
- Health & Safety: Ensure all food and beverage safety and hygiene protocols are adhered to.
Qualifications
- Experience: Minimum 1 year of bar service experience, including cocktail making in a hotel, bar, or similar hospitality setting.
- Cocktail Expertise: Solid knowledge of cocktail recipes and the ability to craft both classic and creative drinks.
- Customer Service Skills: Strong interpersonal and communication skills with a passion for providing an exceptional guest experience.
- Cash Handling: Experience with cash register systems, payment processing, and cash-up procedures.
- Team Player: Ability to work efficiently in a fast-paced team environment while maintaining professionalism and a positive attitude.
- Flexibility: Ability to work evenings, weekends, and holidays as required.
- Health & Safety: Familiarity with food safety, alcohol regulations, and hygiene standards.
- Additional Skills: Knowledge of wine and food pairings, as well as basic food service, is a plus.
Desirable Qualities:
- Multitasking: The ability to handle multiple tasks efficiently during busy shifts.
- Adaptability: Ability to work in other areas of the hotel, such as food service or event support, as needed.
- Attention to Detail: Ensuring all drinks are presented to the highest standards and that the bar area is kept clean and organized.
Additional Information
Why Join Us?
Competitive salary and benefits package.
Opportunities for career growth and development within a prestigious hotel environment.
A supportive and dynamic team culture
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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