Job summary The post holder will work autonomously and as part of a team, to provide a full and comprehensive PA service to Consultant Paediatrician(s) and/or other medical staff. The role will cover all aspects of secretarial, administrative and organisational support. Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment. Main duties of the job Provide a full administrative and secretarial service to Consultant(s)/other medical staff. Responsible for producing high quality, accurate text using equipment provided in accordance with defined timescales. Compose routine self-generated correspondence, when appropriate. Act as first point of contact for telephone and email enquiries, screening calls and liaising appropriately; Access various information systems for administrative details and update administrative notes when/if necessary. Prepare agendas, take minutes and distribute notes of meetings, to include typing up of group discussions and interviews as necessary and recording and follow-up actions as required. Maintain diary of medical staff as required, booking appointments and meetings on own initiative when/if necessary Processing prescription requests/changes and liaising with GPS, Consultants and parents regarding this Involvement in the recruitment /interview process of secretarial/clerical staff as required. Training and supervising new staff, offering guidance and support Sort and prioritise all incoming mail and e-mail, distributing as appropriate and in a timely manner About us Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance. Date posted 25 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time, Part-time, Flexible working, Home or remote working Reference number 825-6715786-OPS Job locations Coral House Coral House Shrewsbury SY1 3GZ Job description Job responsibilities Please see the attached job description and person specification for further information on the role. Job description Job responsibilities Please see the attached job description and person specification for further information on the role. Person Specification Qualifications Essential oAble to demonstrate a good level of English Language and grammar commensurate with composing own letters/reports and ability to correct other correspondence as appropriate. oRSA Stage 3 or equivalent qualification in word-processing. Experience Essential oExperience in administration duties and provision of secretarial support to Senior Managers/Directors or Health Care Professionals oDemonstrable experience in dealing with the public and dealing with sensitive and confidential information. oExperience of managing own workload oExperience of working to tight deadlines oPrevious experience of using office/administration systems oExperience of diary management, arranging complex meetings. oExperience of composing correspondence for approval oExperience in the use of medical terminology Knowledge Essential oExperience of Microsoft Office, including Outlook, Word, Excel and Powerpoint. oUnderstanding of Confidentiality and Data Protection Act oWillingness to take and use new skills which support service improvement. Skills Essential oExcellent interpersonal skills and disposition oHigh standard of written/verbal communication oAbility to used own initiative, working autonomously but demonstrating good team player skills oAbility to work under pressure at times oProactive, problem solver, with effective time management skills Person Specification Qualifications Essential oAble to demonstrate a good level of English Language and grammar commensurate with composing own letters/reports and ability to correct other correspondence as appropriate. oRSA Stage 3 or equivalent qualification in word-processing. Experience Essential oExperience in administration duties and provision of secretarial support to Senior Managers/Directors or Health Care Professionals oDemonstrable experience in dealing with the public and dealing with sensitive and confidential information. oExperience of managing own workload oExperience of working to tight deadlines oPrevious experience of using office/administration systems oExperience of diary management, arranging complex meetings. oExperience of composing correspondence for approval oExperience in the use of medical terminology Knowledge Essential oExperience of Microsoft Office, including Outlook, Word, Excel and Powerpoint. oUnderstanding of Confidentiality and Data Protection Act oWillingness to take and use new skills which support service improvement. Skills Essential oExcellent interpersonal skills and disposition oHigh standard of written/verbal communication oAbility to used own initiative, working autonomously but demonstrating good team player skills oAbility to work under pressure at times oProactive, problem solver, with effective time management skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Shropshire Community Health NHS Trust Address Coral House Coral House Shrewsbury SY1 3GZ Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)