Experienced Service Advisor Maternity Cover, Newtown
Job Title: Experienced Service Advisor Maternity Cover
Based at: JT Hughes Newtown, Pool Road, Newtown, SY16 3BD
Reports to: Aftersales Manager
Job Purpose: To support the Aftersales Team (Service/Warranty)
Schedule: Monday-Friday 08.15am-5.30pm (60 min lunch break)
Saturdays 08.30am-12.30pm on a rota basis
Salary: £26,126.95 per annum + bonus opportunity
At JT Hughes Group, we are a very successful family-run established business. We pride ourselves on our outstanding customer service and long-term staff retention. We have a new opportunity for a Service Advisor. A full training programme will be provided to ensure you reach the standards we expect. This role is for Maternity Cover.
Key Responsibilities:
1. Offer full support to our Aftersales Department.
2. Deal with customers both in person and over the telephone, recording customers’ requirements in a professional and polite manner.
3. Book vehicles into our workshop, arrange service loan vehicles, and produce customer invoices.
4. Process warranty claims and work in our parts department.
Skills Required:
The successful candidate will be extremely enthusiastic, organised, and confident enough to ask for help if needed. You will have great attention to detail and always be willing to go the extra mile. You must be an excellent communicator and it is essential that you are a team player. A desire to learn and develop your skills is also required.
You should possess a passion for delivering a high standard of customer service, be extremely driven, and have excellent telephone and face-to-face communication skills. A full UK Driving Licence is required.
Benefits:
* Death in Service Insurance
* Company Pension
* Discounted Repairs and Discount on New/Used Car Purchases
* 28 Days holiday increasing to 30 Days holiday after 12 months service (Includes bank holidays)
Due to the high number of applicants, we will only reply if you are selected for an interview.
This vacancy is not applicable to previous applicants.
How to Apply:
Please use the form below to send us your details and your CV to apply for this post. CV file uploaded must be of type .pdf, .doc or .docx. The file must not exceed 400 Kb.
Contact Information:
JT Hughes Newtown Mitsubishi Service Centre
Unit 1 Civic Park, Vanguard Way
Battlefield Enterprise Park Shrewsbury
SY1 3TH
Phone: 01743 292222
Please note that for security and training purposes, all of our telephone calls are now being recorded.
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