Title: HR Manager/ Business Partner - Retail Function.
Location: London
Hybrid: 3 days a week in the office/ store - 2 WFH
Salary: £65,000
JGA are seeking an experienced HR Manager to partner with Regional and Operational Managers within a premium fashion retailer. In this role, you will act as a key business partner, supporting our retail teams in areas such as employee relations, learning & development, employee engagement, and HR strategy.
This HR Manager role requires travel to retail stores once per week (one of your office days), ensuring you remain connected with the business and can provide hands-on HR support where needed.
Key Responsibilities
Provide coaching and support to regional retail teams on employee relations, performance management, and HR processes.
Align HR solutions with business needs across reward, L&D, engagement, and employee relations.
Promote a positive workplace culture aligned with company values and objectives.
Collaborate with regional managers to identify L&D needs, implement training initiatives, and maintain an L&D calendar.
Ensure compliance with UK employment law, updating contracts, policies, and HR documentation as needed.
Partner with regional managers and the Retail Director to optimize operational structures without compromising quality.
Lead and develop the HR team to deliver high-quality support for retail operations.
Analyse HR metrics, identify trends, and drive process improvements.
Lead retail-focused HR projects and implement strategies in collaboration with cross-functional teams.
Work with Talent Acquisition to ensure a robust succession plan for business growth.
Manage payroll, salary reviews, and pay adjustments specific to retail.
Oversee HR processes for store openings and closures, ensuring clear communication. Skills & Experience Required
Proficient in HRIS for data management and reporting.
Skilled in managing multiple projects, prioritizing tasks, and meeting deadlines in a dynamic environment.
Strong analytical and problem-solving abilities for complex HR challenges.
Excellent written and verbal communication skills to build relationships at all levels.
Confident decision-maker, adaptable to shifting priorities.
Motivated, collaborative, and results-driven with a focus on process improvement. Interested?
Contact Sam:
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JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).
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