Who are we
Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.
The Position
We are looking for casual matchday stewards who ideally hold their NVQ Level 2 certificate in spectator safety to play a vital role in our matchday operations. Your top priority will be fulfilling safety and security duties, providing the best-in-class service to stadium attendees and enhancing the supporter and customer experience. You will be positioned in various locations around the stadium staffing the turnstiles, exit gates, the stands etc.
You will need to be available for match-days, which could be during the evening or at weekends. This is a great opportunity for those who want to enjoy flexibility in their work patterns, and some earn extra money.
What you’ll do
1. Provide information and assistance to spectators and staff arriving at the Kia Oval.
2. Check tickets of all spectators arriving at the venue. Should they be in an incorrect location, redirect them accordingly.
3. Monitor and control spectators during ingress and egress to limit overcrowding.
4. Deal with spectator/crowd disruptions.
5. Assist with the evacuation of the venue and direct spectators to the relevant holding areas as directed by their supervisor.
6. Report any incidents or potential hazards to your supervisor or control room and take any immediate action that may be needed.
The Person
The successful candidate will have the following experience/skills/qualities:
Essential:
1. Candidates must be aged 18 or over.
2. Full right to work in the UK.
3. Physically fit and mobile.
4. Great communication skills - both written and verbal.
5. Excellent customer service skills.
Desirable:
1. Having or working towards NVQ2 in spectator safety is desired but not essential. Training may be available.
2. Enthusiastic individual who can work well in a team and follow instruction.
3. Reliable and self-motivated.
4. Strong time keeping skills.
5. Well presented at all times.
6. Professional with high standards and integrity.
£13.85 per hour excluding holiday pay.
Complimentary meal and drink provided each shift.
To Apply
We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.
Please apply by sending a cover letter and CV outlining why you are suitable for this role and stating your current salary. Closing date for applications is 5pm on 3rd March 2024.
At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.
If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.
Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.
#J-18808-Ljbffr