To communicate effectively with a variety of people, teams, and services to promote Gloucestershire Health and Wellbeing College as arranged through team meetings and individual supervision. To keep accurate and up-to-date records, including numbers of attendance and evaluation data, in line with the Health and Wellbeing College's procedures. To use telephone, text, and e-mail to communicate effectively with colleagues, venues, participants, GHC teams, and services. To communicate effectively with colleagues and participants using compassion and sensitivity.
To provide learning support and guidance to participants in a professional manner by drawing on both clinical guidance and lived experience. To organise learning/course materials and operate IT equipment e.g., computers, projectors as required. To provide support and guidance in a professional manner as part of the Health and Wellbeing team to Experts by Lived Experience who are supporting our Health and Wellbeing College courses.
To use clinical systems to document and record participants' involvement with the Health and Wellbeing College. To actively participate in supervision and to reflect on and make changes to your own practice as required. To consider suggestions for improving our services alongside senior colleagues to ensure that the college is meeting the needs of its service users. To teach on courses and facilitate a group.
To work in a compassionate, responsive, and person-centred manner. To initiate the collection of data from course participation and to work alongside the Health and Wellbeing College Administrator on collating this when required. To prioritise your own workload to meet the requirements of the Health and Wellbeing College workplans, timetables, and deadlines. To support participants to develop their self-management skills whilst maintaining your own personal development.
This will involve building and nurturing reciprocal relationships, taking an active role in maximising learning opportunities, and reviewing professional development opportunities with support from the Lead Peer Support Worker and the Health and Wellbeing College Manager. To actively participate in Health and Wellbeing College team meetings and to adopt a flexible approach to ensure that service objectives are completed efficiently and within the required timescales. To always act in a manner that promotes and supports equality, values diversity, and promotes dignity and respect. This also involves appropriately reporting behaviour that undermines these principles.
To promote and model a trauma-informed care approach. To undertake any other duties appropriate to the post as required by the Health and Wellbeing College Manager and/or Lead Peer Support Worker.
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