Job summary This role is to provide administration support to the Transfer of Care Hub and Discharge Team and ensuring patient information is updated on the real time database called OPTICA. Interview Date: 01 May 2025 37 hours 30 minutes/week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE Main duties of the job Provision of a Trust-wide service to support the bed management team inadmitting GP medical and surgical patients from home, ED and GeneralPractitioner surgeries to an appropriate admission area within the Trust and, within the time requested by the authorising doctor. About us Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospital o Royal Victoria Infirmary (RVI) o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 11 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-15-13-DR Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities To provide a comprehensive and efficient clerical service within Patient Services as part of a multidisciplinary team. To ensure that all appropriate patient data is accurately recorded onto a specially developed database. Support the Emergency Admission of medical and surgical patients referred by General Practitioners and ED to the Trust. Ensure patients are admitted to the most appropriate site within the Trust. Liaise with Patient Service Coordinators, Trust nursing and medical staff to support the timely admission of urgent medical and surgical patients. Ensure correct details are given to ambulance control in order to ensure safe transport of patients to the appropriate destination. Support the ongoing development on new initiatives. Register new admissions to Freeman Hospital using the Patient Administration System efficiently. Provide technical support for Trust nursing staff using E record, the Trusts bed management computer programme. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities To provide a comprehensive and efficient clerical service within Patient Services as part of a multidisciplinary team. To ensure that all appropriate patient data is accurately recorded onto a specially developed database. Support the Emergency Admission of medical and surgical patients referred by General Practitioners and ED to the Trust. Ensure patients are admitted to the most appropriate site within the Trust. Liaise with Patient Service Coordinators, Trust nursing and medical staff to support the timely admission of urgent medical and surgical patients. Ensure correct details are given to ambulance control in order to ensure safe transport of patients to the appropriate destination. Support the ongoing development on new initiatives. Register new admissions to Freeman Hospital using the Patient Administration System efficiently. Provide technical support for Trust nursing staff using E record, the Trusts bed management computer programme. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Skills Essential Good IT skills, previous knowledge of MS Word and Excel. Good communication skills via the telephone, face to face and written Good interpersonal skills Good organisational and time management skills. Qualifications Essential Good standard of English, grammar, punctuation and spelling ECDL computer qualification Person Specification Skills Essential Good IT skills, previous knowledge of MS Word and Excel. Good communication skills via the telephone, face to face and written Good interpersonal skills Good organisational and time management skills. Qualifications Essential Good standard of English, grammar, punctuation and spelling ECDL computer qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)