Our client is a dynamic and fast-growing fashion brand company looking for a detail-oriented Credit Control & Accounts Support Specialist to manage debt collection, support key account management, and collaborate with customers and internal teams. This is a fantastic opportunity to be part of a dynamic and growing business.
Main responsibilities will include:
* Liaise with customers via phone, email, or letters for debt collection and support
* Record payments and allocate receipts to invoices/credit notes
* Check and update credit insurance covers, VAT numbers, and credit limits
* Manage customer queries and monitor international invoices on Infor Nexus
* Handle Letters of Credit (LCs) and Bank Guarantees (BGs)
* Support key account management and maintain ERP systems (STYLEman)
* Prepare monthly reports, aged debt reports, and customer statements
* Assist with month-end procedures and ad hoc reporting
* Provide assistance to Accounts Payable as needed
Person specification:
* AAT or CICIM qualified/part qualified
* Minimum 2 years' experience in a similar role
* Experience in credit control/accounts receivable
* Familiarity with ERP systems (STYLEman, Infor Nexus) and accounting software (Open Accounts)
* Strong communication, organisation, and customer service skills
* Knowledge of LCs and BGs is a plus
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