Job Title: Junior Conversation Designer
Location: London, 2 days on site per week required
Duration: 6-month contract
Rate: £300.00 - £350.00 (umbrella)
We're seeking a talented Conversation Designer to help shape the future of chatbot experiences for major UK brands. Join a dynamic team of conversation designers within a multidisciplinary design squad on an exciting transformation programme aimed at delivering natural, contextual virtual assistant interactions for millions of customers.
About the Role
As a Conversation Designer, you'll focus on creating accessible, engaging chatbot dialogues that address real customer needs. This is an opportunity to apply your skills in a supportive and collaborative environment while contributing to an ambitious omnichannel banking strategy.
Responsibilities:
Design intuitive, customer-focused conversations for the chatbot, ensuring excellent user experiences.
Apply design thinking and empathy to solve customer challenges and enhance dialogue quality.
Collaborate with team members, contribute ideas, and provide consistent messaging in chatbot interactions.
Share your expertise to shape the team's overall design approach and tell compelling stories about your work's impact.
What We're Looking For:
Experience designing for conversational AI applications, with a passion for creating impactful dialogues.
A collaborative mindset and willingness to support a multidisciplinary tea...