We have an exciting new vacancy for a Receptionist to join our team at The Britannia Hotel in Manchester city centre Our 363-room, Grade II listed hotel is ideally situated on the busy Portland Street, opposite Piccadilly Gardens bus station and just a short walk from Manchester Piccadilly train station making it ideal for commuting. Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK. 50% discount off food and drink if staying at one of our hotels. Friends and family hotel stay discounts. Reduced membership at our Leisure clubs Free meals on duty (when applicable) Employee referral scheme Free Uniform (if applicable to your role) Up to 28 days holiday including bank holidays per annum. Auto enrolment pension scheme Your duties will include: Welcoming our guests on arrival Checking guests in and out Promoting food and beverage facilities. Providing information to guests on all hotel products and services. Be involved with taking payments, cash handling & balancing floats. Answering telephones and helping with guest queries The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera Systems would be advantageous. We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.