Brook Street is proud to represent a prominent company in the procurement solutions industry, seeking a dedicated Helpdesk & Accounts Administrator to join their vibrant team in Portadown, Northern Ireland. This full-time, permanent position.
Key Responsibilities
First Point of Contact: Serve as the initial contact for inquiries and troubleshooting, ensuring a positive experience for all users.
Account Reconciliation: Conduct supplier account reconciliations to maintain accurate financial records.
Data Entry: Manage purchase and sales ledger data entry, ensuring timely and precise updates.
Internal Portal Updates: Regularly update the internal portal with relevant information and changes.
Supplier Coordination: Build and maintain relationships with suppliers, ensuring compliance with processing requirements like purchase orders and invoicing standards.
Helpdesk Management: Oversee the helpdesk operations, logging and resolving issues related to user access, supplier queries, and order statuses.
Supplier Onboarding Support: Assist in the onboarding process for new suppliers by providing necessary guidance and training.
Internal Liaison: Collaborate with various internal departments to ensure efficient supplier operations and communicate essential updates.
Experience and Qualifications
Technical Skills: Familiarity with the Xero accountancy package is advantageous.
Organisational Skills: Exceptional organisational abilities with a talent for multitasking and...