Reception/Service Adviser - no Saturdays!
A new instruction with an established client going through a further planned period of growth for an Operations Manager which is akin to a Reception/Service Adviser.
The role is within the motor trade and reports to the MD.
The Client:
The role is positioned within the Service/Reception & Administrative side of an established, successful, privately owned business in Ashford, specialising in Mercedes service and restorations, restorations to other classic vehicles and classic car storage.
The Position:
The position is considered ideal for someone who wants to come away from one of the large corporate dealerships and join an established, independent Mercedes specialist where you will be appreciated.
Primary duties will include:
1. Meeting and greeting clients, ensuring excellent customer liaison both face to face and over the telephone.
2. Answering the main incoming calls on reception and dealing with any enquiries.
3. Responding to email enquiries.
4. Operating all company systems, including Outlook, Microsoft 365, Word, Excel, “Workshop Software” and WhatsApp.
The preferred candidate will ideally have 10 years + within the motor trade, with 5 years spent in the service area. Just as important, applicants must have the social skills to deal with often high net worth clients, have general motor trade knowledge, come across as credible and professional, and be of smart appearance.
The Ideal Candidate:
Must have the social skills and confidence to deal with often high net worth clients.
Preferred: 10 years+ in the Motor Trade with 5 years + in Service.
Working hours are Monday to Thursday: 8am – 5pm and Friday: 8am – 4.30pm. No Saturdays!
Salary is favourable/negotiable, depending on experience.
If you have the skills, knowledge, and experience we are seeking and are potentially available to start ASAP, then we very much welcome your application.
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