PortmanDentex are one of the largest dental groups in the UK.
We are here to reimagine group dentistry and wellness. We have the curiosity to imagine a better way, and the scale and commitment to make it a reality.
We value diversity and the unique perspectives our colleagues bring, promoting a culture of collaboration and continuous improvement. With an unwavering commitment to patient care at our core, we focus on delivering exceptional experiences every day.
Job Description
Do you work in a commercial, customer-facing business where you manage area managers? Are you looking for a new challenge in a different sector? If so, we have a rare opportunity to join our Operations team as Head of Operations for the South East.
In this role, you'll lead a team of circa 6 Operations (Area) Managers to enable our practices to deliver the best level of care to our patients. Some of your key deliverables will be EBITDA budget, NPS, and colleague engagement measures - however this is a varied role where you'll also:
1. Develop and implement operational strategies, policies and processes to improve performance and productivity.
2. Engage key regional stakeholders (including Clinical, Finance, Talent Acquisition, Marketing and People) to ensure a combined approach to delivering practice success.
3. Identify opportunities for business growth through efficient operations and new partnerships.
4. Lead, mentor, and develop your teams to achieve operational excellence.
5. Foster a culture of collaboration, accountability, and innovation across your region.
6. Manage budgets, expenditures, and resources to ensure cost-effectiveness and financial accountability.
Qualifications
We welcome your application to our Head of Operations vacancy if you have the following qualifications and skills:
1. Previous experience of managing area managers across multiple sites, within a customer-facing industry (dentistry experience isn't required, so we're very open to considering applications from other healthcare-related sectors, retail, hospitality, etc.)
2. Proven P&L experience.
3. Experience of delivering a multi-site strategy in line with ambitious group-wide growth.
4. Strong commercial acumen gained in a commercially-focused environment.
The South East region includes practices from Dorset to Essex to Kent (and includes London), so you'll need to live in or near the region to effectively operate in this role.
Additional Information
At PortmanDentex, you’ll be part of an inclusive, collaborative team environment where your development and potential are encouraged, and your new ideas and innovative approaches are welcomed.
This role will involve travel across the South East region for practice visits, some home-working, and visits to either our Cheltenham or London offices.
In addition to a competitive salary, our benefits package includes:
1. 25 days of annual leave plus bank holidays, special days off (such as your birthday), and the opportunity to purchase up to 3 additional annual leave days.
2. Enhanced maternity and paternity leave.
3. Life assurance and contributory pension scheme.
4. Health and Wellbeing benefits, including an expensed dental check-up and hygienist appointment per year, confidential helpline and counselling services, and access to a 24/7 GP service.
If you’re ready to make a difference and showcase your skills, share your details for our Head of Operations vacancy by clicking apply. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.
IND003
#LI-JW1
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
#J-18808-Ljbffr