Hours of Work: Full time 37.5 hours per week, typically 5 shifts between 13:30 - 23:30 across the week to include weekends on a rota basis.
Do you enjoy leading and developing a team?
Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you.
Please note this role will receive Evening shift premium pay, this will be an additional 25% of the advertised base rate for hours worked after 22:00.
Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
As a Team Manager, you'll be responsible for influencing, motivating, and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.
You'll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times, you'll manage the entire day-to-day operation to optimise sales, profitability, customer satisfaction, and minimising wastage. Equally, you'll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.
Job Requirements:
You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You'll take responsibility for the operational activity.
Required essential experience skills and qualifications:
- Experience of supervising a team in a fast-moving, customer-focused environment.
Additional Information:
As a Partner, you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and so much more.
Please consider the following when making your application:
- Please be aware that due to the nature and activities of this role, all successful candidates will have a 5-year reference check, 5-year financial probity, and a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Ensure you have an up-to-date CV.
About The Partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we all share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong, embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing, or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
#J-18808-Ljbffr