About us
The Joint Operations Family is a group of Medical Device companies based in Royal Wootton Bassett, founded in 2015. The businesses have grown rapidly and there is now a team of 50+ people managing a portfolio of innovative healthcare technologies used in hospitals throughout the United Kingdom, Ireland and Germany. The organisation views the quality and wellbeing of its people as a key element in its success.
Role
Joint Operations Ltd is looking for an experienced Accounts Receivable Officer to work alongside our Credit Controller and other key team members within the business. The Accounts Receivable Officer will provide outstanding administrative support and will become an integral part of the Joint Operations team.
The successful candidate will agree with and actively promote Joint Operations’ non-negotiable values:
1. Consistently show kindness, courtesy and respect to customers, colleagues and the environment
2. Fill your personal space with enthusiasm and optimism
3. Solve problems and embrace honest mistakes
4. Try to be the best example of yourself
Accounts Receivable Officer Responsibilities
1. Invoice Preparation: Generate accurate and timely invoices based on sales orders, contracts, or service agreements. Ensure that all relevant details are included, such as item descriptions, quantities, prices, taxes, and payment terms.
2. Verification: Review sales orders and contractual terms to confirm that billing aligns with agreed-upon pricing and services rendered. Collaborate with the sales team to clarify any discrepancies before invoicing.
3. Data Entry: Maintain meticulous records of invoices in the accounting system, ensuring that all entries are accurately logged and up-to-date. This includes verifying customer information and invoice details to prevent errors.
4. Collaboration with Credit Controller: Work closely with the credit controller to ensure that invoicing reflects any credit terms or agreements established with customers. Regularly discuss any accounts that require special attention, such as those nearing their payment due dates or those with payment issues.
5. Dispute Resolution: Partner with the Credit Controller to address any invoice disputes or discrepancies raised by customers. Facilitate prompt resolutions by gathering necessary documentation and collaborating with other departments (e.g., sales, service) to clarify issues.
6. Credit Reviews: Assist the Credit Controller in evaluating customer creditworthiness by providing accurate sales and payment history. This collaboration helps ensure that new credit limits are based on comprehensive data, reducing the risk of overdue accounts.
7. Monitoring Accuracy: Regularly review and analyse invoicing processes to identify areas for improvement. Collaborate with the Credit Controller to implement best practices that enhance accuracy and efficiency in the invoicing cycle.
8. Feedback Loop: Establish a feedback mechanism with the Credit Controller to discuss trends in payment delays or invoice disputes. Use this information to refine invoicing practices and enhance customer relationships.
9. Ensure all invoices comply with regulatory standards and company policies. Maintain organized documentation for all invoices issued and related communications for audit purposes.
Qualifications and Skills:
* At least 3 years of proven accounts receivable officer experience, working alongside members of a Finance Team or a Senior Management Team.
* A high level of proficiency with the Microsoft Office 365 suite (particularly Excel) and the ability to pick up new IT systems quickly.
* Experience using Sage accounting software.
* Ability to work well and methodically under pressure in a fast-paced environment.
* A pro-active, flexible and helpful demeanour to all stakeholders within the business, and outside of it.
* A high level of accuracy and meticulous attention to detail, and the ability to multi-task effectively.
* Strong organisational skills with the ability to prioritise tasks and meet deadlines.
* A friendly, approachable personality with effective interpersonal skills.
* An effective verbal and written communicator.
* A team player who is willing to take responsibility for and immerse themselves in a wide range of tasks. Someone who will get involved and is willing to go the extra mile in order to get a task done to the best possible standard.
Job Types: Full-time, Permanent
Pay: Up to £28,000.00 per year
Benefits:
* Company pension
* On-site parking
* Private medical insurance
Ability to commute/relocate:
* Swindon SN4 8SY: reliably commute or plan to relocate before starting work (required)
Experience:
* Accounts receivable: 3 years (required)
* Sage: 1 year (preferred)
Work Location: In person
Application deadline: 10/01/2025
Reference ID: JOAR1124
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