Job summary
Due to retirement:
We are looking to recruit an experienced, organised and motivated Patient Pathway Administrator/Medical Secretary to provide an efficient administrative service to Trauma, based at the Horton General Hospital, Banbury.
Main duties of the job
The post holder will work directly with the clinical team and we are keen to appoint someone who is enthusiastic and motivated and who can manage the fluctuating demands of the role. You will have excellent word processing skills and well-developed communication, organisational and time management skills. An ability to prioritise effectively in a busy environment is essential. You will need to be flexible and have the necessary secretarial/administrative experience required for such a post. Previous medical secretary experience would be an advantage. You will have a good general level of education including GCSE English grade C or equivalent as well as excellent word processing skills.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description
Job responsibilities
1. Accurately transcribe from specified digital software, outpatient clinical correspondence to be of a high standard within specified timescales.
2. Be the Reconstruction Surgery Coordinator and the Polytrauma Rehabilitation Clinic Coordinator
3. Be able to use your judgement and initiative to prioritise requests within defined guidelines.
4. Ability to deal with sensitive information with respect and in a confidential manner.
5. Confidently liaise with other departments, GPs, external Trusts and patients to ensure smoothness and timely transition for the patient on their journey through the hospital.
6. Undertake specific duties in accordance with Trust policies and procedures to facilitate the patient pathway.
7. Ensure that the patient RTT data is accurate at all times.
8. Adapt a flexible attitude to meet the needs of the service, taking into consideration each departments unique requirements such as specialist services.
9. Provide cover and work with colleagues and as a Team during times of annual leave and sickness.
10. Promote an open and friendly working environment.
11. Adhere to the Trust Values, Policies and Procedures relevant to your post.
Person Specification
Supporting Statement
Essential
12. Office/Admin based experience
Desirable
13. NHS Experience
Supporting Statement
Essential
14. Evidence of Computer Skills
Desirable
15. Previous use of EPR
Supporting Statement
Essential
16. Experience of working with the general public
17. Excellent Communication Skills
18. Organised
Desirable
19. Evidence of team working