The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). Responsibilities Confirming patient appointments using our Semble database and medical record system Greeting patients and visitors Answering telephone calls and responding to emails Managing patient records Front desk duties including checking ID, taking payments, answering queries and responding to doctor requests Maintaining confidentiality and exercising the highest level of discretion Responding to enquiries and concerns Assisting with all administrative tasks related to the reception function Ensuring compliance with our processes and procedures Stock checking and stock control Audit and checking of our equipment, medications, systems and work environment Skills Good standard of written and spoken english Team player with can-do attitude Respectful, discrete and well presented Hours of Work Monday 10:00 - 18:00 Tuesday 11:30 - 19:30 Wednesday 10:00 - 18:00 Thursday 10:00 - 18:00 Friday 07:45 - 15:45 Saturday ( One Saturday morning in three) 07:45 - 12:45 Plus Practice meeting 3rd Thursday of each month 18:00 - 19:00 Salary Salary according to experience from £13.00 per hour (40 hour week) plus Saturday morning work at x1.5 per hour 20 minute break per day DBS Enhanced check required 6 month probation period Benefits 20 days holiday plus Bank holidays rising by 1 day per year up until five years Private health insurance subject to qualifying period Pension scheme subject to qualifying period Location Brentwood - this is a Practice-based role