Job summary Local Care Direct is a non-profit Social Enterprise operating across 24 hours a day, 7 days a week, 365 days a year, to provide various primary and urgent health care services across West Yorkshire. We have Part-Time Driver positions available in the Bradford & Craven area working various shifts during the out of hours period driving the Doctor to home visits, or other premises, and for patient transport when required. Hourly Rate: £11.94 In Hours & £12.94 Out of Hours (In Hours Monday to Friday 08.00 to 18.00 & Out of Hours Monday to Friday 18.00 to 08.00 and all day Saturday Sunday) Base Location for Bradford shifts: Local Care Direct, Westbourne Green Community Hospital, 26 Heaton Road, Bradford, BD8 8RA Shifts Available in Bradford working across a 4 week rolling rota (total of 7.5 hours per week): Saturday weekly 19:00-23:59 Sunday weeks 1&3 19:00-23:59 Base Location for Craven shifts: Local Care Direct, Skipton General Hospital, Keighley Road, Skipton, North Yorkshire, BD23 2RJ Shifts Available in Craven working across a 4 week rolling Rota (total average of 5.75 hours per week): Friday week 1 only 23:00-07:59 Saturday week 1 only 18:00-22:59 Saturday week 3 only 23:00-07:59 Main duties of the job All Drivers are responsible to the Out of Hours or Duty Team Manager for driving the Duty Doctor to home visits and to other premises, and for patient transport when needed. You will be required to drive the Duty Doctor to patient homes within the West Yorkshire area. You will support the Duty Doctor with administrative tasks and the control of drugs to enable them to perform their duties satisfactorily. You will need a driving licence with no more than 3 points, extensive experience of driving in cities and motorways, both day and night time, together with customer service skills to enable you to work in partnership with the Duty Doctor and colleagues to provide the best standard of care to our patients. About us We care about people at Local Care Direct. Together, we act with kindness & respect, fairness & consistency, and honesty & integrity. Every one of our values is essential, but our impact is greater when we use all of them together. Our purpose is to care for people. Established as a social enterprise in 2004 to deliver health services across West Yorkshire, our aim is to meet the needs and expectations of our patients, and our NHS and social care partners. Over the years, we have developed a broad range of services for patients across Yorkshire and the Humber including: a centralised contact centre, GP out of hours services, Urgent Treatment Centres, walk-in facilities, a dental assessment and booking service, as well as a number of bespoke services for our NHS clients. Benefits of working for Local Care Direct: Employee Assistance Programme Comprehensive Staff Training programme Modern working environment with a positive atmosphere NHS Pensions NHS Discounts (Blue light card) Various hours available in a 24/7 environment Support available 24/7 Health & Wellbeing group to support staff Supportive and Friendly teams Annual Awards focused on raising money to support a local charity Date posted 06 February 2025 Pay scheme Other Salary £11.94 an hour in hours (£12.94 an hour Out of Hours) Contract Permanent Working pattern Part-time Reference number B0250-25-0006 Job locations Westbourne Green Community Hospital 26 Heaton Road Bradford BD8 8RA Skipton General Hospital Keighley Road Skipton North Yorkshire BD23 2RJ Job description Job responsibilities Job Title: Driver Team: West Yorkshire Urgent Care Base Location: Bradford & Craven Line Manager: Area Manager DBS Check Level Required: Enhanced with adult & child barring check Vaccination Requirements: Covid19 double vaccination recommended This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Job Purpose: All Drivers are responsible to the Area Manager for driving the Duty Doctor to home visits and other premises and for patient transport when needed. KEY PRINCIPLES 1. Drive the Duty Doctor to home visits and other premises as directed by the Duty Controller/Team Manager. 2. Drive the vehicle in a controlled and calm manner, observing local speed limits and prevailing road conditions. 3. Collect patients from their home address and transport to their appointment, or from appointment to their home address. 4. Ensure that all procedures around the checking and safe keeping of drugs are adhered to. 5. Ensure that the protocols around the booking in and out and usage of controlled drugs are adhered to at all times. 6. Maintain Pharmaceutical records as required by the company 7. Assist the Duty Doctor in any tasks he/she believes to be appropriate to your capability. 8. Ensure that the Duty Doctor has all the information and available equipment to fulfil his/her role. 9. Ensure patient confidentiality is adhered to at all times. 10. Ensure rota details are checked prior to duty so that you and the clinician are ready for the start of the shift. 11. Inform the Contact Centre if not ready for start of shift and enter details on the handover report. 12. Maintaining the cleanliness of your Local Care Direct vehicle. 13. Maintaining vehicle records as required by the company. 14. Ensuring the safety and good working order of their allotted Local Care Direct vehicle and reporting any faults on an LCD Vehicle check list. 15. Ensuring that the workplace is safe and that any potential hazards/problems are reported via a significant event form. 16. Assist with the implementation of any new measures deemed necessary by the management or LCDs Executive. 17. Make the Area Manager / Duty Team Manager aware of any operational issues as they arise that may impact operational service delivery in real time if urgent or via base Handover form if non-urgent. 18. Reporting any faults on SystmOne which includes connectivity for the laptop, to the Contact Centre Controllers and via Handover Report form at base location AND Significant event form if appropriate. 19. Ensure that there is sufficient stationery, pharmaceuticals or injectables in the vehicles or PCCs. Report any issues to the Area Manager via a significant event form. 20. Working to Standard Operating Procedures at all times and in particular the Driver SOP. 21. Working flexibly such as working at another location or different role to support the business needs on occasions i.e. mobile driver could be asked to cover a Patient Transport Service or Receptionist shift subject to them having received the appropriate training. 22. Maintain a valid smartcard and adhere to information governance rules surround such. 23. Maintain and use own NHS/LCD email account for purpose of receiving communications and updates. 24. Learn and understand National Quality Requirements specific to driving role and work with Management to achieve them. 25. Be aware of and understand vehicle tracking system. 26. Have an awareness of CQC and its purpose and support the Organisations continued registration in doing so. 27. Support collection of Patient Satisfaction data when requested to do so. 28. Ensure regular contact with the Contact Centre at start, finish and during session. HEALTH, SAFETY & SECURITY To report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations. Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the dental budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTRO L Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Job description Job responsibilities Job Title: Driver Team: West Yorkshire Urgent Care Base Location: Bradford & Craven Line Manager: Area Manager DBS Check Level Required: Enhanced with adult & child barring check Vaccination Requirements: Covid19 double vaccination recommended This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Job Purpose: All Drivers are responsible to the Area Manager for driving the Duty Doctor to home visits and other premises and for patient transport when needed. KEY PRINCIPLES 1. Drive the Duty Doctor to home visits and other premises as directed by the Duty Controller/Team Manager. 2. Drive the vehicle in a controlled and calm manner, observing local speed limits and prevailing road conditions. 3. Collect patients from their home address and transport to their appointment, or from appointment to their home address. 4. Ensure that all procedures around the checking and safe keeping of drugs are adhered to. 5. Ensure that the protocols around the booking in and out and usage of controlled drugs are adhered to at all times. 6. Maintain Pharmaceutical records as required by the company 7. Assist the Duty Doctor in any tasks he/she believes to be appropriate to your capability. 8. Ensure that the Duty Doctor has all the information and available equipment to fulfil his/her role. 9. Ensure patient confidentiality is adhered to at all times. 10. Ensure rota details are checked prior to duty so that you and the clinician are ready for the start of the shift. 11. Inform the Contact Centre if not ready for start of shift and enter details on the handover report. 12. Maintaining the cleanliness of your Local Care Direct vehicle. 13. Maintaining vehicle records as required by the company. 14. Ensuring the safety and good working order of their allotted Local Care Direct vehicle and reporting any faults on an LCD Vehicle check list. 15. Ensuring that the workplace is safe and that any potential hazards/problems are reported via a significant event form. 16. Assist with the implementation of any new measures deemed necessary by the management or LCDs Executive. 17. Make the Area Manager / Duty Team Manager aware of any operational issues as they arise that may impact operational service delivery in real time if urgent or via base Handover form if non-urgent. 18. Reporting any faults on SystmOne which includes connectivity for the laptop, to the Contact Centre Controllers and via Handover Report form at base location AND Significant event form if appropriate. 19. Ensure that there is sufficient stationery, pharmaceuticals or injectables in the vehicles or PCCs. Report any issues to the Area Manager via a significant event form. 20. Working to Standard Operating Procedures at all times and in particular the Driver SOP. 21. Working flexibly such as working at another location or different role to support the business needs on occasions i.e. mobile driver could be asked to cover a Patient Transport Service or Receptionist shift subject to them having received the appropriate training. 22. Maintain a valid smartcard and adhere to information governance rules surround such. 23. Maintain and use own NHS/LCD email account for purpose of receiving communications and updates. 24. Learn and understand National Quality Requirements specific to driving role and work with Management to achieve them. 25. Be aware of and understand vehicle tracking system. 26. Have an awareness of CQC and its purpose and support the Organisations continued registration in doing so. 27. Support collection of Patient Satisfaction data when requested to do so. 28. Ensure regular contact with the Contact Centre at start, finish and during session. HEALTH, SAFETY & SECURITY To report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations. Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the dental budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTRO L Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager. Person Specification Qualifications Essential Driving licence with 3 points or less. Able to Pass a medical to Group/Class 1 standard within 3 months of commencing employment. Desirable Clean driving licence. Advanced Driving Qualification. Experience Essential Extensive (5 years plus) driving experience in a manual vehicle. Frequent motorway and city driving experience. Desirable Previous employment experience working in a 24/7 environment. Previous employment experience working in an environment where safeguarding is important. Previous employment experience of dealing with confidential information & record keeping. Skills Essential Able to achieve the required score on the Driver Online Risk Assessment or successfully complete the Driver Assessment within 3 months of commencing employment. Ability to understand the need for, and to follow, systems and procedures. Basic computer skills. Desirable Health and safety principles. Good communication skills (verbal and written). Good customer service skills. Knowledge Essential Fluent in English language. Good geographical knowledge of West Yorkshire. Desirable Knowledge of Safeguarding. Knowledge of conflict resolution strategies. Knowledge of Local Care Direct services. Personal attributes Essential Ability to attend work regularly out of hours. Flexible, willing to work in areas other than main base and adaptable to change. Approachable and positive. Ability to work alone and also as part of a team. Desirable Stays calm under pressure. Person Specification Qualifications Essential Driving licence with 3 points or less. Able to Pass a medical to Group/Class 1 standard within 3 months of commencing employment. Desirable Clean driving licence. Advanced Driving Qualification. Experience Essential Extensive (5 years plus) driving experience in a manual vehicle. Frequent motorway and city driving experience. Desirable Previous employment experience working in a 24/7 environment. Previous employment experience working in an environment where safeguarding is important. Previous employment experience of dealing with confidential information & record keeping. Skills Essential Able to achieve the required score on the Driver Online Risk Assessment or successfully complete the Driver Assessment within 3 months of commencing employment. Ability to understand the need for, and to follow, systems and procedures. Basic computer skills. Desirable Health and safety principles. Good communication skills (verbal and written). Good customer service skills. Knowledge Essential Fluent in English language. Good geographical knowledge of West Yorkshire. Desirable Knowledge of Safeguarding. Knowledge of conflict resolution strategies. Knowledge of Local Care Direct services. Personal attributes Essential Ability to attend work regularly out of hours. Flexible, willing to work in areas other than main base and adaptable to change. Approachable and positive. Ability to work alone and also as part of a team. Desirable Stays calm under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Local Care Direct Address Westbourne Green Community Hospital 26 Heaton Road Bradford BD8 8RA Employer's website https://www.localcaredirect.org/ (Opens in a new tab)