Location: Kendal
Contract: Permanent
Salary: £22,495 per annum based on 35 hours per week
Are you a retail expert passionate about impacting meaningful change?
We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does a day in the life of an Assistant Shop Manager involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor, coordinating activity “behind the scenes”; no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in store.
* Working collaboratively with the shop manager, overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
* To be a retail superstar with experience and know-how from working in a shop environment.
* The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
* The mind of a commercially savvy individual, with a good understanding of financial targets and measures, alongside proven IT skills.
* The ability to work flexibly to the needs of the store.
The closing date for your application is 23.59 on Sunday 6th April 2025. Please note, we reserve the right to close the advert early, given the high volume of applications.
In return for your dedication and expertise, what will you get?
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing assistance.
* Team Working: Champion our mission in a collaborative team.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
About the British Red Cross
At the British Red Cross, we provide national and international aid, responding to emergencies and supporting people living in crisis. We help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair to dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our organisation was born out of a desire to bring help without discrimination. We are looking for the best people to help us provide support to millions of people affected by crisis in the UK.
Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.
Working for the British Red Cross
Since 1870, the British Red Cross has been helping people in crisis, whoever and wherever they are. It's our mission to help as many people as we can in whatever way we can. Without our staff, this simply wouldn't be possible. We work across many different areas from running charity shops, to supporting refugees, to the administration of our offices; we have a variety of roles to suit everyone.
We're always on the lookout for people with bright minds and big ideas to join the Red Cross Movement and help us use human kindness to overcome crisis.
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