Head of Beauty Technology | LOOKFANTASTIC
Job Category: Ecommerce
Division: THG Beauty
Location: UK, Manchester
Job Type: Full-time
About THG: We’re a fast-moving, global technology group that specializes in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.
Life at THG Beauty: We’re home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio of premium brands includes ESPA, Ameliorate, and Grow Gorgeous – all of which are loved and trusted by millions of fans worldwide. We also partner with a network of more than 19,000 influencers.
Why be a Head of Beauty Technology at THG? Reporting into the Ecommerce Director, the Head of Beauty Technology is responsible for the global THG beauty technology development and utilization to ensure we are progressing our technology offering vs market, following best practices, and ensuring all relevant teams are making best use out of the technology we have and onboard.
As a Head of Beauty Technology, you'll:
* Be an expert in the coordination and delivery of technology improvements and newness across THG beauty, aligned with the strategic priorities for each of the business.
* Collaborate with the ecommerce director, managing directors, and technology teams to understand and help prioritize the technology that receives resource across the year.
* Close collaboration with the internal beauty technology team to ensure they’re completely clear on our beauty priorities.
* Lead on improving processes between THG beauty and the central technology team.
* Revise the way in which we report upon technology, with a monthly update email/session.
* Lead on identification of exciting new potential technology in market.
* Revise the current approach to measurement to ensure we always have a clear view of the costs associated with external technology.
Team Development:
* Develop global relationships across the THG beauty structure.
* Give clear guidance to team members ensuring quarterly objectives are set and monitored.
* Develop skills of the team and identify individual training needs.
* Motivate team members by giving recognition and praise.
* Provide support to new team members with a full induction.
What Skills and Experience Do I Need?
* The ambition, motivation, and determination required to build a high performing team.
* 7+ years experience in Commercial/Product Management/Project Management roles in a D2C eCommerce environment.
* Significant proven experience building and developing a medium to large sized team.
* Proven experience delivering cross-functional success across matrixed organizations.
* Appropriate competency with relevant tools and software (e.g. Excel Suite, Google Analytics, Tableau, Content Square).
What’s in it for me?
* Access bespoke development programmes designed by our in-house L&D team.
* Continued development through our upskilling programme.
Enhanced Leave:
* 25 days annual leave plus bank holidays.
* Enjoy your day off on your birthday.
* Enhanced maternity and paternity pay, depending on length of service.
* Access face-to-face and virtual appointments with our in-house GP.
Other Perks:
* Save up to 12% on personal tech through our salary sacrifice scheme.
* Up to 50% staff discount on THG brands.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process.
THG is committed to creating a diverse & inclusive environment.
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