90589 - Senior Operational Support Manager, Bath and North Somerset PDU
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: South West
City/Town: Bath, Bristol, Weston-super-Mare
Building/Site: NMS 1 Bridewell Street, BS1 2AA, NPS BRISTOL MAGISTRATES COURT BRISTOL, BS1 3NU, NPS QUEENSWAY HOUSE WESTON-SUPER-MARE, BS22 7BB, NPS THE OLD CONVENT BATH, BA2 4JE
NPS Pay Band: 6 National
Post Type: Permanent
Working Pattern: Full Time
Role Type: Senior Leadership
Will the successful applicant have line manager responsibilities? Yes
This role will be based in Bath and North Somerset PDU with office locations in Bath, North Somerset or Bristol by agreement with an expectation that the individual travels to all locations as required.
Overview of the job
Working at the direction of the Head of Operational Function, the post holder will be deployed to a variety of roles in order to provide strategic support.
Summary
To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU). To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours on call rota.
Responsibilities, Activities & Duties
The Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below:
1. Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
2. Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.
3. Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as grievance, discipline, capability, complaints, etc.
4. Responsible for the professional development of cluster staff.
5. Responsible for developing and deploying the Cluster Training Needs Analysis.
6. Ensure effective cluster employee recruitment and induction.
7. Act as cluster lead for performance & quality.
8. Act as cluster lead for audits and inspections.
9. Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.
10. Responsible for the management of the Business Manager and the administrative support functions within the cluster.
11. Under the guidance of the Head of LDU Cluster, represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy.
12. Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings.
13. In the absence of the Head of LDU Cluster, make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary.
14. Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary.
15. Under the guidance of the Head of LDU Cluster, take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.
16. Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.
17. Senior Management responsibility for estates, buildings and maintenance activities within the cluster.
18. Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
19. Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
20. Work within the aims and values of NPS and HMPPS.
The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.
Behaviours
1. Leadership
2. Making Effective Decisions
3. Working Together
4. Delivering at Pace
5. Communicating and Influencing
6. Managing a Quality Service
7. Changing and Improving
Minimum Requirements
• Significant experience at middle manager level, including the management of staff.
• Experience of monitoring performance in area of responsibility against predetermined targets, setting local targets and effecting necessary improvements.
• Experience of budgetary control incl. procurement.
• Experience of managing relationships incl. working with key local agencies and stakeholders.
• Evidence of preparing high level written reports to a good standard.
Technical requirements
A qualification in one of the following areas:
1. Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
2. Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
3. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
* Diploma in Probation Studies
* Diploma in Social Work (with Probation Option)
* CQSW (with Probation Option)
Knowledge of the wider criminal justice system.
Hours of Work
37 hours a week.
Mandatory Eligibility Requirements
Qualifications
A qualification in one of the following areas:
• Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
• Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support.
Eligibility
All candidates are subject to security and identity checks prior to taking up post.
Support
A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition.
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Interviews expected to take place w/c 7th October, but the date is subject to change.
Closing Date: 27/09/2024, 23:55 hours.
Contact information
For any enquiries regarding this role, please contact Emma.Williams15@justice.gov.uk.
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