Job Title: Property / Lettings Negotiator
Location: Loughborough with parking
Job Type: Full-time, Permanent
Salary: up to £30,000 per year
About the Role:
We are seeking a Property / Lettings Negotiator to join our dynamic team. The ideal candidate will have a passion for delivering exceptional customer service, ensuring a first-class experience for Landlords, Tenants, and Contractors. If you are organised, communicative, and have a 'get stuck in' attitude, this role is perfect for you!
Why Work With Us:
1. Be part of a company that values innovation and alternative thinking.
2. We invest in personal development and value growth.
3. Join an ambitious, growing organisation with big aspirations.
4. Work alongside a team of great people.
Your Responsibilities:
1. Develop and maintain excellent relationships with Landlords, Tenants, and Contractors.
2. Receive, allocate, and manage maintenance jobs while processing related invoices.
3. Communicate effectively via phone, email, and WhatsApp.
4. Conduct property inspections during tenancies and ensure properties remain compliant.
5. Organise end-of-tenancy check-outs and handle deposit returns.
6. Manage move-ins and inventories.
7. Oversee utility management tasks.
8. Offer investment advice to landlords on current and future property portfolios.
9. Assist with floor plans, FRA assessments, and Legionnaires checks.
10. Collaborate with the accounts team to ensure accurate and updated ledgers for landlords, tenants, and contractors.
We're Looking For:
1. Strong organisational skills and the ability to prioritise workloads.
2. Excellent communication skills to deliver a high-quality customer experience.
3. A proactive mindset to see tasks through from start to finish.
4. Experience in asset management (property industry experience preferred).
5. Self-motivated individuals who can work on their own initiative.
6. Flexibility and adaptability in your approach to work.
Key Details:
1. Working Hours: Monday to Friday, 9am - 5:30pm
2. Plus 15 Saturdays per year: 10am - 3pm
3. Driving Licence Required (personal car preferred).
Requirements:
1. Minimum 1 year of property management experience (required).
2. At least 2 years of customer service experience (required).
3. ARLA Qualification (preferred but not essential).
Benefits:
1. A supportive team environment within a growing company.
2. Opportunity for professional development and growth.
3. Competitive salary and benefits package.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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