You will need to login before you can apply for a job.
Sector: Project and Program Management
Role: Manager
Contract Type: Permanent
Hours: Full Time
About Network Rail
The West Coast South route stretches from the south of Crewe to London Euston, carrying millions of passengers, and up to 10% of the country's freight traffic each year. Our route contains the West Coast main line which stretches over 1,000 miles of track and has 64 passenger stations. It's also the busiest mixed-use railway in Europe, forming Anglo-Scottish journeys between London, Glasgow and Edinburgh, as well as providing commuter links to the capital through Hertfordshire, Northamptonshire, and Buckinghamshire.
The West Coast main line was electrified in the 1960s, allowing for longer, faster train services for passengers and freight. This meant that London Euston Station has to be rebuilt to create space for the new overhead equipment and was the first station in London to provide express passenger journeys to distant cities.
Our Region
Our North West & Central region runs from London Euston and Marylebone in the South through the Chiltern and West Midlands regions, the North West of England, and Cumbria before joining with Scotland at Gretna. We are home to the West Coast Mainline, the busiest mixed-use railway in Europe, serving London, Birmingham, Manchester, Liverpool, Edinburgh, and Glasgow.
We're a very busy region, with 1.3 million passengers travelling on our rails every weekday, and 700,000 tonnes of freight moved a week. With 571 stations in the North West & Central region, we make up a quarter of Britain's railway system.
We are committed to transforming the North West & Central region into a customer-focused service organisation, putting passengers first. We will prioritise safe, reliable train services against the ongoing need to build a bigger, better railway capable of transporting more people and produce in the future.
For us, Diversity means recognising differences between people while valuing the contribution they make. Inclusion means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
We value the commitments you may have outside of work and will consider flexible and hybrid working applications. If we can make it work we will!
Brief Description
To manage the performance improvement process, including the production of robust and quantifiable performance plans. Manage the key responsibilities in contributing to the company business plans and record all aspects of performance improvement within the various Network Rail functions.
About the role (External)
Every day will be different, but you can expect to be involved in the following activities:
1. Manage the performance improvement team and coordinate the performance improvement coordinators in the route to support the delivery of performance improvements plans, tracked as necessary by performance tracking systems.
2. Manage the route Performance Improvement Process as set out in the Performance Manual. Liaise with internal and external parties to bring about KPI improvements by facilitating action plans and other initiatives.
3. Liaise and build relationships with all key internal and external industry partners to develop an overview of performance improvement activities and measure the effects of these schemes, providing advice on priorities as necessary.
4. Take the lead role in the promotion and use of Six Sigma and other performance improvement tools.
5. Development and management of the FRA, JPIP and Control Period processes with all industry parties in the route.
6. To manage and deliver high quality and innovative train performance analysis, reports and projects to support performance management both within Network Rail and across the industry.
7. Collate and produce the industry performance measures and KPIs as required by our stakeholders.
8. Analyse existing performance trends at national and local level to understand explanatory variables and identify corrective actions. Provide statistically based forecasts of performance, as required by the company, train operators and others.
9. To support in the development and leading programmes of work to drive improvement in performance analysis across the business.
In order to be successful in this role, we would like you to have/to be:
Knowledge of building performance improvement plans and their delivery
Good knowledge of operational railway environment
Good analytical skills
Good interpersonal, influencing, communication and organisation skills
Project Management Skills
We would also like but it isn't crucial to have/to be:
Experience of managing a team
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities.
From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it’s crucial that our employees have the right skills to develop their careers and meet the challenges ahead.
We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe, that should come first.
We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including, childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
Create a job alert and receive personalised job recommendations straight to your inbox.
#J-18808-Ljbffr