Job summary Expected Shortlisting Date: 28/03/2025 Planned Interview Date: 11/04/2025 An exciting new ward clerk opportunity in our new elective hub at Wharfedale Hospital. To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and theatres on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will work within an area caring for surgical patients and the administrative work for nurse led clinics ran through the day surgery ward. Participate in appropriate and relevant communications networks and ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department. Working with the Leeds Way Values Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered Main duties of the job Administrative and Clerical Duties Record admission, transfer and discharge activity data onto the Trust PAS system. Arrange patients follow-up appointments using the PAS system and order transport for patients when required. Record changes to the bed base and inform the relevant corporate team Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. Deliver patients mail. Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. Complete electronic admission/bed system as required Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care Assist in the welcome and reception of patients and visitors into the clinical area Maintain a safe working environment, reporting incidents, accidents, complaints Understand the need to maintain and respect patient confidentiality Participate in in-service training Participate in mandatory training annually Participate in annual performance appraisal About us Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Date posted 07 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9298-THE-0084 Job locations Wharfedale General Hospital Newall Carr Road Otley West Yorkshire LS21 2LY Job description Job responsibilities To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will work within an area caring for patients. Job description Job responsibilities To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will work within an area caring for patients. Person Specification Qualifications Essential Literate/Numerate Willing to undergo training as required Experience Essential Insight into roles responsibilities of post IT skills Knowledge of Patient Administration Processes Insight into role and responsibilities of post Customer relations Maintaining a safe environment Desirable Clerical Experience Skills & behaviours Essential Motivated Reliable Trustworthy Able to work as part of a multidisciplinary team Committed to working with people Adaptable Other Criteria Essential Good interpersonal skills Team working Effectively communicates with patients and team members Able to fulfil Occupational Health requirements for the post Person Specification Qualifications Essential Literate/Numerate Willing to undergo training as required Experience Essential Insight into roles responsibilities of post IT skills Knowledge of Patient Administration Processes Insight into role and responsibilities of post Customer relations Maintaining a safe environment Desirable Clerical Experience Skills & behaviours Essential Motivated Reliable Trustworthy Able to work as part of a multidisciplinary team Committed to working with people Adaptable Other Criteria Essential Good interpersonal skills Team working Effectively communicates with patients and team members Able to fulfil Occupational Health requirements for the post Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds Teaching Hospitals Address Wharfedale General Hospital Newall Carr Road Otley West Yorkshire LS21 2LY Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)